Summary
Overview
Work History
Skills
Timeline
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Hazel Iverson

Cheney,WA

Summary

Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs. Trained in multiple different positions and able to perform any task given.

Overview

3
3
years of professional experience

Work History

Warehouse Associate

Amazon
10.2023 - 12.2023
  • Maintained a safe working environment by adhering to safety protocols and guidelines.
  • Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
  • Enhanced customer satisfaction through timely shipment of orders, ensuring proper packaging and labeling.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
  • Operated various types of equipment such as forklifts, pallet jacks, or hand trucks safely while moving products throughout the facility.
  • Assisted with reorganizing storage areas during peak seasons to accommodate changes in demand patterns or product offerings efficiently.
  • Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Consistently lifted materials weighing as much as 50 pounds.

Crew Member

McDonald's
04.2023 - 10.2023
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Contributed to increased sales by upselling menu items and promoting special offers.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
  • Collaborated with team members to complete orders.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Became familiar with products to answer questions and make suggestions.

Crew Member

Burger King
03.2021 - 12.2022
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Skills

  • Lifting and Sorting
  • Order Picking and Processing
  • Order Picking
  • Barcode scanning
  • Heavy lifting
  • Attention to detail
  • Customer Service
  • Drive-Thru Operations
  • Order Management
  • Customer Engagement
  • Food Preparation
  • Cooking
  • Health Code Compliance

Timeline

Warehouse Associate

Amazon
10.2023 - 12.2023

Crew Member

McDonald's
04.2023 - 10.2023

Crew Member

Burger King
03.2021 - 12.2022

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Hazel Iverson