Hazel Lopez
Los Angeles,CA
Summary
Proven expertise in enhancing organizational efficiency, demonstrated during tenure at City of Los Angeles, Sanitation and Environment. Excelled in maintaining confidentiality and clerical support, achieving streamlined recruitment processes and improved data accuracy. Skilled in verbal communication and database entry, significantly contributing to team collaboration and operational improvements.
Overview
7
7
years of professional experience
2
2
Certification
Work History
Personnel Administrative Clerk
City of Los Angeles, Sanitation and Environment
01.2024 - Current
- Supported HR functions, participated in recruitment process by scheduling interviews and organizing applicant information.
- Put together employee files and collected required digital or physical information to meet requirements.
- Coordinated pre-employment screenings, background checks, and documentation requirements to expedite hiring timelines and reduce potential delays in bringing talent onboard.
- Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
- Input data and processed system change to generate accurate reports.
Project Assistant
City Of Los Angeles - Public Affairs Office
01.2023 - 12.2023
- Optimized website content for search engine visibility, leading to increased organic traffic from target audiences.
- Increased readership on company blog by consistently delivering high-quality, relevant content that resonated with target audiences.
- Supported public relations efforts through the creation of press releases, case studies, and whitepapers highlighting company successes.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Handled administrative duties, filing, and errands.
Communication Assistant
Freelance Communications
11.2021 - 12.2022
- Analyzed campaign performance data to identify areas of improvement and optimize future PR efforts.
- Used Mailchimp to create and distribute press releases to media outlets.
- Distributed internal and external communications (i.e. clips)
- Coordinated press releases and handled press inquiries for CalHFA (Calfornia Mortgage Relief Program)
- Translated Q&A for executives to use for Spanish Media outlets such as Telemundo and Univision.
- Conducted media relations and responded to media requests for information.
Department Liaison
LA Care Health Plan
08.2019 - 10.2021
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Maintained inventory of office supplies and placed orders.
- Facilitated collaboration within team by organizing regular meetings and tracking project progress.
- Coordinated travel arrangements for staff, ensuring cost-effective and timely accommodations and transportation.
Education
Bachelor of Arts - Communication
California State University, Los Angeles
Los Angeles, CA05-2020
High School Diploma -
Los Angeles School of Global Studies
Los Angeles, CA06-2016
Skills
- Attention to detail
- Clerical support
- Maintaining confidentiality
- Verbal and written communication
- Database entry
- Problem-solving
- Team collaboration
- Calendar coordination
- Scheduling appointments
- Spreadsheets management
- Document management
- Scheduling and calendar management
Accomplishments
- Resolved product issue through consumer testing.
Certification
- First Aid Certification
Languages
Spanish
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Software
Microsoft Suite
Google Suite
Mailchimp
Hootsuite
Timeline
Personnel Administrative Clerk
City of Los Angeles, Sanitation and Environment
01.2024 - Current
Project Assistant
City Of Los Angeles - Public Affairs Office
01.2023 - 12.2023
Communication Assistant
Freelance Communications
11.2021 - 12.2022
Department Liaison
LA Care Health Plan
08.2019 - 10.2021
Bachelor of Arts - Communication
California State University, Los Angeles
High School Diploma -
Los Angeles School of Global Studies
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