Hazel Machado
Briarwood,NY
Summary
Dedicated Case Manager with proven track record of success managing and leading social services programs. Skilled in grant writing, budgeting and program evaluation. Strong collaborator and committed to leading and inspiring teams to achieve shared goals.
Overview
8
8
years of professional experience
Work History
Educational Case Manager
LaGuardia Community College
10.2021 - Current
- Advising and motivating students in developing and persisting in their education and career pathways, both through in-class workshops and one-on-one follow-up sessions
- Act as an advocate for students referred for social services, which may include scheduling appointments, troubleshooting problems, and following up regarding outcomes with various agencies
- Lead monthly meetings with faculty, administration, and job developers
- Designing and leading workshops on such topics as goal setting, US-style resume development and interviewing skills, managing anxiety and stress, navigating systems, and self-care
- Tracking progress, attendance and satisfaction, while completing all data entry tasks as required by funders and observing established confidentiality measures.
Care Coordination
Catholic Charities
07.2016 - 10.2021
- Accountable for engaging and retaining health home members in care coordination, arranging for the continuous provisions of services
- Supporting adherence to treatment recommendations, monitoring and evaluating their needs including prevention, wellness, medical and behavioral health treatment, care transitions and social and community services
- Tracks and shares health home member information across providers by utilizing data bases completes contact notes, incident reports, and maintains accurate recordings in a timely fashion.
Lead Teacher
Garden School, New York
- 01.2016
- Collaborated with faculty, administrators, students to improve services
- Enhanced parental understanding of individual learning goals, and instilled a strong commitment to meeting educational objectives established for each student.
Education
Bachelor of Science - Psychology
Queens College
Skills
- Direct Patient Care
- Needs Assessment
- Case Management
- Proficient in MS Word, Excel, PowerPoint
Languages
Spanish
Native or Bilingual
Timeline
Educational Case Manager
LaGuardia Community College
10.2021 - Current
Care Coordination
Catholic Charities
07.2016 - 10.2021
Lead Teacher
Garden School, New York
- 01.2016
Bachelor of Science - Psychology
Queens College
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