Hazel Mata
Phoenix,AZ
Summary
Reliable individual with background as Picker for large organizations. Motivated and highly communicative when working quickly while observing company procedures. Excellent contributor to large and small teams within all environments.
Overview
2
2
years of professional experience
Work History
Picker
Amazon
Phoenix, Arizona
11.2024 - Current
- Verified accuracy of items picked, packed and shipped to customers.
- Utilized RF scanners to scan products accurately and efficiently.
- Maintained cleanliness of warehouse areas by sweeping floors, emptying trash cans and organizing shelves.
- Followed safety protocols at all times when handling heavy equipment such as forklifts, pallet jacks and hand trucks.
- Checked inventory levels on a regular basis to ensure sufficient stock availability for customer orders.
Crew Member
Taco Bell
San Tan Valley, Arizona
04.2024 - 08.2024
- Educated customers on menu items, product ingredients and nutritional values.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Restocked kitchen supplies including food products and utensils.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Served food quickly for positive guest experiences.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Demonstrated proper food safety practices by accurately completing quality control checklist.
Cashier
Goodwill
San Tan Valley, Arizona
10.2023 - 03.2024
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
- Performed other duties as assigned by management.
Crew Member
McDonald's
Buckeye, Arizona
03.2023 - 09.2023
- Educated customers on menu items, product ingredients and nutritional values.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Resolved customer complaints in a professional manner.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
Education
GED -
Maricopa Community Colleges, Rio Salado Community College
Tempe, AZ07-2024
Skills
- Scanner operation
- Warehouse safety
- Customer service
- Data entry
- Scheduling
- POS system operations
- Payment collection
- Customer service excellence
Timeline
Picker
Amazon
11.2024 - Current
Crew Member
Taco Bell
04.2024 - 08.2024
Cashier
Goodwill
10.2023 - 03.2024
Crew Member
McDonald's
03.2023 - 09.2023
GED -
Maricopa Community Colleges, Rio Salado Community College