Hazel Miranda
San Bruno,CA
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Senior Caregiver
Magnolia of Millbrae
Millbrae, CA
09.2023 - 08.2024
- Assisted with activities of daily living such as bathing, grooming, dressing, meal preparation and medication reminders.
- Participated in leisure activities with clients including playing cards, reading books, going for walks.
- Monitored client health status by recognizing changes in physical or mental condition and reporting them to the appropriate personnel.
- Developed individualized care plans according to client needs and preferences.
- Provided emotional support for elderly clients dealing with loneliness or depression.
- Maintained a clean environment for the safety of clients while following infection control guidelines.
- Conducted light housekeeping duties such as laundry, vacuuming and dusting.
Cashier
Target
San Bruno, CA
11.2021 - 08.2023
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Conducted price checks for special orders or discounts as requested by customers.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Followed company security procedures for handling large sums of money.
- Performed other duties as assigned by management.
- Answered customer questions and provided store information.
- Trained new team members in cash register operation, stock procedures, and customer services.
Education
Some College (No Degree) - Pre-Medicine
San Francisco State University
San Francisco, CASkills
- Product Recommendations
- Payment Processing
- Drawer balancing
- Returns processing
- Customer Assistance
- Cash Handling
- Cash Register Operation
- Customer Service
- ID Verification
- Cleaning and sanitizing
- Time management skills
- Ordering and stocking
Languages
English
Full Professional
Spanish
Native/ Bilingual
Certification
- CPR certification
Timeline
Senior Caregiver
Magnolia of Millbrae
09.2023 - 08.2024
Cashier
Target
11.2021 - 08.2023
Some College (No Degree) - Pre-Medicine
San Francisco State University
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