Hazel Ped
Kihei,HI
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Front Desk Agent
Maverick Helicopters
Kahului, HI
2023.01 - Current
- Greeted and assisted guests in a friendly and professional manner.
- Assisted with check-in and check-out procedures for guests.
- Manage reservations.
- Answered phones, responded to inquiries, and took messages.
- Processed payments accurately and efficiently.
- Assist with guest relations by addressing any concerns or requests promptly and effectively.
- Collaborate with team members to ensure smooth operations and uphold high standards of hospitality.
- Maintain cleanliness of front office and all guest areas.
Sales Associate
Island Shoppers
Kahului, Hawaii
2021.06 - 2023.01
- Greeted customers and provided exceptional customer service.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Organized stockroom shelves according to size, color or style.
- Handled customer complaints in a professional manner.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained cleanliness of store environment including floors, windows, displays.
Education
High School Diploma -
Maui High School
Kahului, HI2020-05
Skills
- Problem-solving skills
- Hospitality Services
- Reservations
- Able to work in teams
- Marketing
- Cash handling
- Computer skills
- Multi-tasking
- Oral and written communications
- Organizational skills
Timeline
Front Desk Agent
Maverick Helicopters
2023.01 - Current
Sales Associate
Island Shoppers
2021.06 - 2023.01
High School Diploma -
Maui High School