Hazel Perez
Middletown,NY
Summary
Dynamic Property Manager and Assistant Director with a proven track record at MMS Group, specializing in lease administration and staff management. Expert in enhancing property management operations and educational program quality, achieving significant improvements in tenant satisfaction and operational efficiency. Skilled in compliance monitoring and fostering team development, demonstrating exceptional business development acumen and a commitment to excellence. Detail-oriented and organized Property Manager effective at managing personnel, property, and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.
Overview
10
10
years of professional experience
Work History
Property Manager
MMS Group
11.2021 - Current
- Introduced prospective tenants to types of units available and performed tours of premises.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Coordinated with legal counsel to resolve tenant disputes.
Assistant Director
New Wonders Learning Center
05.2014 - 11.2021
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Oversaw development and implementation of quality educational programs.
- Prepared action plans to address concerns discovered through surveys, classroom observations and conversations with stakeholders.
- Observed teachers and students in classrooms to gather data and improve instruction.
Education
No Degree - Business Administration And Management
SUNY Empire State College
Saratoga Springs, NY05-2026
High School Diploma -
Peace And Diversity Academy
The Bronx, NY06-2012
Skills
- Staff Management
- Lease administration
- Business Development
- Property Management
- Maintenance Scheduling
- Compliance Monitoring
- Leasing and sales
- Fair housing compliance
Languages
Spanish
Timeline
Property Manager
MMS Group
11.2021 - Current
Assistant Director
New Wonders Learning Center
05.2014 - 11.2021
No Degree - Business Administration And Management
SUNY Empire State College
High School Diploma -
Peace And Diversity Academy
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