Hazel Phipps
Ogden Ut,UT
Summary
Dynamic professional with a diverse background in architecture, recreation management, and customer service, most notably with JZW Architects. Excelled in 3D modeling and structural design, while fostering team collaboration and enhancing customer experiences. Proven track record of implementing safety protocols and solving complex problems creatively.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Recreation Center Assistant
WorldMark by Wyndham
Eden, UT
12.2024 - Current
- Maintained accurate records of attendance and program participation.
- Performed daily facility inspections to ensure safety standards were met.
- Actively participated in training sessions designed to enhance customer service skills.
- Ensured that all rules and regulations were followed during recreational activities.
- Conducted orientations to introduce new participants to recreational facilities and programs.
- Provided support to patrons by answering questions, providing directions, and resolving complaints.
- Provided assistance with set up and breakdown of equipment for special events.
- Organized equipment and supplies needed for recreational activities and events.
- Assisted in the development and implementation of recreational programs for a variety of age groups.
- Monitored inventory levels of recreation equipment and supplies on-site.
- Administered first aid and notified emergency medical personnel.
- Managed daily operations of recreational facilities.
- Evaluated recreation areas, facilities and services for results.
- Met with staff to discuss rules, regulations and work-related problems.
- Introduced new arrivals to other participants, explained facility rules and encouraged participation.
- Promoted fun, safe and inclusive environment by monitoring activity of campers to identify and address behavioral issues.
- Helped participants enjoy activities while ensuring adherence to protocol.
- Provided exceptional customer service to participants and addressed any concerns or inquiries.
Architecture Intern
JZW Architects
Layton, UT
04.2023 - 02.2024
- Ensured that all necessary permits were obtained prior to beginning work on any project.
- Researched building codes, zoning regulations, fire regulations, and other ordinances.
- Created detailed drawings using AutoCAD software.
- Assisted in the preparation of architectural drawings, designs, renderings, and documents.
- Prepared cost estimates for proposed projects based on materials costs, labor costs.
- Developed 3D models of proposed buildings and structures.
- Compiled data from various sources to support design decisions.
- Participated in team brainstorming sessions to generate ideas for new projects.
- Developed sketches of possible solutions to complex architectural challenges.
- Investigated potential problems related to building code violations or inadequate construction practices.
- Reviewed existing construction plans and specifications for accuracy and compliance with applicable standards.
- Drafted detailed drawings of structures, specifying dimensions and materials needed.
- Generated concept designs, collaborated with customers to gain feedback and directed entire design process.
- Created 3D or interactive structure designs using computer-aided design applications.
- Organized data and modeled information for use in key decision-making.
- Developed aesthetic representations of structure and construction details.
- Created oral and written presentations for project designs and proposals.
- Drafted technical write-ups of past projects for proposals and projects.
Restaurant Worker
Thai Curry Kitchen
Ogden, UT
01.2022 - 09.2022
- Checked with customers to ensure that they are enjoying their meals and took action to correct any problems or concerns.
- Adhered to health regulations related to proper food storage temperatures and sanitation practices.
- Monitored food preparation times closely so that dishes could be served hot at the right time.
- Greeted customers and provided friendly customer service.
- Assisted in taking orders, preparing food, and delivering food to tables in a timely manner.
- Inspected dining room areas for cleanliness including wiping down tables, chairs, windowsills, counters, shelves.
- Ensured all menu items were prepared according to restaurant standards and specifications.
- Processed takeout orders correctly while providing accurate information about the order status.
- Provided excellent customer service by anticipating customer needs and responding promptly to requests or complaints.
- Followed safety protocols when handling hazardous materials such as cleaning products or sharp utensils.
- Responded quickly and efficiently to any emergency situations during shifts like spills or broken glassware.
- Performed cashier duties such as taking payments, processing credit cards, giving change, and issuing receipts.
- Maintained clean, safe working area in compliance with company policies.
- Trained new team members on menu items, operating procedures and company policies.
- Delivered exceptional guest service with friendly and helpful attitude.
- Portioned food onto plates, added garnishes and sauces and handed off to wait staff for serving.
- Chopped vegetables and seasoned meats and fish in preparation for grilling, sautéing and braising.
Education
High School Diploma -
Ogden High School
Ogden, UT05-2025
Some College (No Degree) - Architectural Drafting
Ogden Weber Tech College
Ogden, UTSkills
- Structural design
- 3D modeling expertise
- Building codes
- Space planning
- Proficiency in autocad
- Mastery of autocad
- Collaboration and teamwork
- Revit mastery
- AutoCAD proficiency
- Architectural design
- Staff supervision and training
- Adaptive problem solving
- Team building experience
- Safety protocol implementation
Affiliations
- Volunteer with CareForLife to help build houses in Beira, Mozambique, after a series of hurricanes.
- Traveled to Kenya to help a native Maasai tribe build Manyattas to live in.
- President of the young women's organization for the Church of Jesus Christ of Latter-day Saints, where I lead multiple service activities to help our community.
- I am the team captain of my club soccer team, United.
- Member of Junior Junior League, where we conduct multiple service projects, including volunteering at orphanages in Mexico.
Accomplishments
- I received an four awards, one for every three years i have scored a perfect score for a violin solo at the Suzuki Musical Federation of Utah
- I have received graduation certificates for Suzuki Violin books 1-5
Certification
- I have my food permit
- I have my CPR certification
Languages
Spanish
Limited
References
References available upon request.
Timeline
Recreation Center Assistant
WorldMark by Wyndham
12.2024 - Current
Architecture Intern
JZW Architects
04.2023 - 02.2024
Restaurant Worker
Thai Curry Kitchen
01.2022 - 09.2022
High School Diploma -
Ogden High School
Some College (No Degree) - Architectural Drafting
Ogden Weber Tech College