Summary
Overview
Work History
Education
Skills
Certification
Hobbies-reading, crochet, painting
Timeline
Generic

Hazel Wright

Matthews,NC

Summary

Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills. Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions. Dependable effective in managing operations. Successful in encouraging team members to work efficiently and meet production targets. Well-organized, self-motivated and knowledgeable about successful strategies for managing fast-paced work. Accomplished and certified Pharmacy Technician with over 25 years of experience in pharmacy environments for hospitals. Practiced at offering medications to patients, offering information to patients and communicating with healthcare professionals. Knowledgeable about FDA drug safety guidelines, prescription interactions and pharmacy law. Driven Pharmacy Technician with 25 years of experience and success in working within fast-pace pharmacy settings. Highly proficient in accurately filling and labeling prescriptions, maintaining drug inventories and updating pharmacy records. Excited to bring talent and record of excellence in customer service to growing pharmacy. Experienced Pharmacy Technician knowledgeable in all facets of pharmacy operations, eager to bring talent and expertise to. Successful in quickly and accurately filling prescription orders and building relationships with customers for sustained business growth and customer retention. Team-oriented and dedicated to collaboratively delivering exceptional customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

35
35
years of professional experience
1
1
Certification

Work History

CPhT

Broughton Hospital
08.2003 - 05.2013
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Planned and budgeted accurately to provide business with resources needed to operate smoothly.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Completed paperwork, entering prescription and insurance or billing information into patient profiles.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Assisted in preparation, distribution and storage of pharmaceuticals.
  • Maintained drug inventory levels by ordering necessary medications and supplies.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Resolved non-routine issues like third-party billing, computer system, and customer service issues.

CPhT Manager

Grace Hospital
04.1978 - 08.2003
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Completed paperwork, entering prescription and insurance or billing information into patient profiles.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Communicated directly with doctors offices via telephone, fax and email.
  • Assisted in preparation, distribution and storage of pharmaceuticals.
  • Reviewed and verified customer information and insurance provider information.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Maintained drug inventory levels by ordering necessary medications and supplies.
  • Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Developed and implemented improvements to pharmacy organization system.
  • Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
  • Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
  • Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
  • Resolved third-party billing, computer system and customer service issues.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Counted and labeled prescriptions with correct item and quantity.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Entered and processed patients' prescriptions into internal system.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Worked with computerized and automated systems for dispensing medications and editing new patient profiles.

Education

Some College (No Degree) - Computers

Western Piedmont Community College
Morganton, NC

Certificate in Coding And Billing - Medical Coding And Billing

US Career Institute
2001 Lowe Street Fort Collins Colorado
08.2019

Skills

  • Flexible and Adaptable
  • Self-Directed
  • Fluent in [English)
  • MS Office
  • PPE Use
  • Team Building
  • Building Pyxis Machine for Pharmacy
  • Inventory Pharmacy
  • First Aid/CPR
  • Multitasking Abilities
  • Planning and Coordination

Certification

  • CPhT - Certified Pharmacy Technician
  • certicate in Medical Coding and Billing

Hobbies-reading, crochet, painting

Reading, Crocheting, Crystal Painting

Timeline

CPhT

Broughton Hospital
08.2003 - 05.2013

CPhT Manager

Grace Hospital
04.1978 - 08.2003

Some College (No Degree) - Computers

Western Piedmont Community College

Certificate in Coding And Billing - Medical Coding And Billing

US Career Institute
Hazel Wright