Hazelene B. Valdez , BSHS
San Diego,CA
Summary
Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
HEALTHCARE ADMINISTRATIVE ASSISTANT
Juvenile Facility- San Diego County
11.2023 - Current
- Acts as a liaison with other departments and internal and external customers (including patients, vendors, auditors and inspectors)
- Answers phones, emails, and walk-in visitors, using discretion to answer both routine and complicated questions forwards issues to appropriate person.
- Handles confidential and routine information.
- Supports manager(s) and department with high-level administrative support, which may include calendaring, scheduling, timecard support, meeting organization and minutes, travel arrangements, and similar administrative support tasks
- Clerk duties
- Managing scheduling appointment.
OFFICE ADMINISTRATOR
PSI SERVICES LLC
10.2022 - Current
- Verified government-issued IDs and legal documents, ensuring compliance.
- Managed reception duties, checking in and out testing candidates
- Handled office tasks, report writing, email communication, scanning, printing, report keeping, and customer service
- Assisted in training new proctors and ensured secure test center operations.
- Interacted with customers by phone, email, or in-person to provide information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
QUALITY ASSURANCE ASSOCIATE II
Bioserv Sorrento Therapeutics INC.
07.2022 - 09.2023
- Offered insightful guidance on data integrity and cGMP principles across multiple departments
- Orchestrated meticulous inspections of incoming raw materials, skillfully coordinating testing and comprehensive results.
- Proactively initiated deviations, ECNs, NCMRs, and SOP revisions, demonstrating adept leadership
- Orchestrated batch record review, label printing, precise product packaging, and streamlined shipping to facilitate product manufacturing
- Efficiently managed controlled documentation using (GDP/cGMP) documentation systems, adeptly navigating both manual and electronic platforms for word processing, tracking, issuing, distributing, and archiving
- Skillfully coordinated, tracked, and archived critical records, including batch/test records, logbooks, validation documents, labels, reports, and forms, ensuring compliance with change controls, deviations, audits, training, and equipment management
- Authored and meticulously reviewed policies, standards, procedures, and work instructions, fostering unambiguous documentation of Quality processes and practices
- Maintained an accurate and up-to-date inventory database, including precise lot numbers and quantities
- Utilizes calipers, weight balance, pipettes, and other related equipment with accuracy
- Provides in-process/final inspection and testing as required.
MANUFACTURING TECHNICIAN III
Radiometer
05.2022 - 07.2022
- Set up and operated machines, ensuring smooth manufacturing process.
- Monitored and maintained automated assembly lines, ensuring quality.
- Troubleshot equipment issues, minimizing downtime and keeping production on track to meet deadlines.
- Documented manufacturing processes and performed maintenance
- Applied lean manufacturing principles and adhered to quality standards.
MEDICAL ASSEMBLER (MANUFACTURING)
Thermo Fisher Scientific
02.2022 - 05.2022
- Assembled components and conducted quality control checks
- Prepared work, ensured correct fit, and verified specifications
- Resolved assembly problems, documented actions.
PRODUCTION WORKER (MANUFACTURING LEAD)
Tarantino Wholesale Foods
03.2016 - 02.2022
- Managed production line activities ensured compliance with safety procedures.
- Followed safety procedures and guidelines to maintain safe working environments.
- Resolved issues quickly to maintain productivity goals.
- Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
- Coordinated staffing assignments and prioritized tasks.
- Trained new employees, organized production line cleaning
- Followed cGMP and GDP standards for documentation.
Education
Bachelor of Science - Health Sciences
Grand Canyon University
Phoenix, AZSkills
- Teaching
- 5's
- Good Documentation Practice (GDP)
- Operate Production
- Manufacturing Line Clearance
- Batch Record Review
- Customer Service
- Current Good Manufacturing Practices
- Inspection
- Fast Learner
- Time Management
- Computer Skills
- Verbal and written communication
- File and Record Keeping
- Administrative tasks
- Schedule Coordination
- Product and service knowledge
- Document Preparation
- Document Control
- Multi-Line Phone Systems
- Billing
- Documentation and Recordkeeping
Certification
- Basic Life Support BLS Certificate
- CPR/AED/First Aid Certificate
Timeline
HEALTHCARE ADMINISTRATIVE ASSISTANT
Juvenile Facility- San Diego County
11.2023 - Current
OFFICE ADMINISTRATOR
PSI SERVICES LLC
10.2022 - Current
QUALITY ASSURANCE ASSOCIATE II
Bioserv Sorrento Therapeutics INC.
07.2022 - 09.2023
MANUFACTURING TECHNICIAN III
Radiometer
05.2022 - 07.2022
MEDICAL ASSEMBLER (MANUFACTURING)
Thermo Fisher Scientific
02.2022 - 05.2022
PRODUCTION WORKER (MANUFACTURING LEAD)
Tarantino Wholesale Foods
03.2016 - 02.2022
Bachelor of Science - Health Sciences
Grand Canyon University
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