Results-oriented and highly skilled Field Tech with over five years of experience in providing technical support and troubleshooting services. Adept at analyzing and resolving complex hardware and software issues in a timely manner. Proven track record of delivering exceptional customer service and satisfaction. Strong knowledge of networking protocols, systems, and equipment. Excellent communication and problem-solving abilities. Committed to delivering high-quality solutions and exceeding client expectations. A proactive team player who thrives in fast-paced, challenging environments. Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively, unsupervised, and quickly mastering new skills.
Hero Award, Crystelcall, 09/01/14