Hazim Sekban

In this position, I am currently responsible for managing all daily activities in retail, working alongside with a General Sales Manager and a Pre-owned Sales manager.

• Provided management and coordination to F&I Managers, sales personnels and advised Sales Management
• Maximized profits for the dealership by expertly structuring and restructuring finance deals
• Negotiated advances, tiers, rates, stipulations with banks and lending institutions
• Professionally prepared and submitted/have mailed all funding packages to the lenders for processing.

• Processed finance and lease transactions for new and pre-owned vehicle sales
• Worked closely with client to determine needs and product selections
• Delivered a GPPU well above market averages by up-selling service contracts, maintenance plans and insurance products to improve profitability
• Boosted dealership F&I gross income PRU average by 8% per copy in year 2014 through 2017
• Recommended and implemented a better system for handling customer objections in Finance process, help other finance managers improve their product presentations
• E-contracted all available deals to minimize contract days in transit.

• In this role, I worked as a Private Military Contractor for the US Government (DOD) providing logistical support in Afghanistan during Operation Enduring Freedom.

• Trained sales staff in suggestive selling and up-selling techniques, product training, and proper demonstrations
• Set appointments and followed up with clients
• Created a consistent referral process by building strong rapport and providing superior customer service
• Effectively closed deals on sales and leases of new and pre-owned vehicles
• Conveyed the superiority of model auto over the other comparable in competing brands to the client
• Effectively served as closer to close deals for less experience sales professionals
• Tracked dealership and personal Customer Satisfactory performance with tools and website provided by the manufacturer.