Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Hayley Buckingham

Trabuco Canyon,CA

Summary

Motivated business professional with an exceptional background spent in the equestrian industry. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Business Owner/Operator

Hayley Buckingham Elite Dressage
02.2019 - Current
  • Prepared horses for specific competitions or tasks.
  • Fit gear for horses and specific riders.
  • Maintained animal health records, treating minor injuries and reporting serious injuries to owners for consultation with veterinarians.
  • Scheduled farrier and vet appointments regularly.
  • Instilled basics of horsemanship and riding in beginners, first-time or occasional riders, refining knowledge and skills of more advanced riders.
  • Coached and trained students in basic care and maintenance of horses and stables in addition to riding technique, form and skills.
  • Managed feeding, rugging and general stable procedures, communicating issues or significant maintenance requirements to management when necessary.
  • Observed animals closely to understand individual needs and behaviors.
  • Trained animals to respond to specific cues from both owners and handlers.
  • Succeeded in training diverse animals with confident training techniques and trusting relationships.
  • Conferred with owners about methods for continuing training and reinforcing methods taught in classes.
  • Delivered public presentations to educate public on animal training and behavior.
  • Instructed and supervised volunteers and staff on proper animal handling procedures.
  • Designed business plan to define concept, short-term and long-term goals and strategies.
  • Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Trained and guided team members to maintain high productivity and performance metrics.

Professional Horse Trainer

Sarah Lockman Dressage
02.2016 - 02.2019
  • Managed feeding, rugging and general stable procedures, communicating issues or significant maintenance requirements to management when necessary.
  • Inspected, prepared, cleaned, disinfected and maintained comfortable horse stable and enclosures.
  • Provided treatment for minor horse injuries.
  • Prepared horses for specific competitions or tasks.
  • Fit gear for horses and specific riders.
  • Rode horses in training sessions and provided feedback on training performance.
  • Maintained animal health records, treating minor injuries and reporting serious injuries to owners for consultation with veterinarians.
  • Scheduled farrier and vet appointments regularly.
  • Instilled basics of horsemanship and riding in beginners, first-time or occasional riders, refining knowledge and skills of more advanced riders.
  • Coached and trained students in basic care and maintenance of horses and stables in addition to riding technique, form and skills.
  • Observed animals closely to understand individual needs and behaviors.
  • Maintained clean, neat, and hazard-free animal areas to protect individual health and wellbeing.
  • Trained animals to respond to specific cues from both owners and handlers.
  • Kept animals stimulated with variety of enrichment activities.

Veterinary Technician

Jenson Equine Hospital
01.2015 - 03.2016
  • Restrained animals to protect veterinarians from potential harm.
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Administered medications to animals in treatment and documented changes in condition.
  • Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
  • Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
  • Restocked surgical and office supplies to keep all necessary materials easily accessible.
  • Recorded symptoms and documented medical observations to inform treatment decisions.
  • Collected patient biopsies and blood samples for laboratory analysis.
  • Triaged incoming patients to determine treatment needs and urgency of care.
  • Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
  • Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
  • Monitored vital signs of animals during surgical procedures and provided postoperative care.
  • Administer medications, vaccines and treatments as instructed by veterinarian.
  • Performed fecal examinations, urinalysis and bloodwork.
  • Maintained detailed records of animal health care and diagnostic treatments.

Renal Dialysis Technologist

Whittier Kidney Dialysis
02.2014 - 08.2014
  • Cleaned and connected fistulas, grafts and catheters to prevent infection.
  • Set-up equipment for dialysis and primed dialyzer in preparation for use.
  • Set up and operated dialysis machines for patients receiving treatment for kidney failure.
  • Measured and recorded patients' pre-dialysis and post-dialysis vital statistics.
  • Started and ended reverse osmosis water systems and completed water quality monitoring tests.
  • Explained dialysis procedures and hemodialysis machine operation to patients prior to treatment to ease anxieties.
  • Followed directions when mixing dialysate and priming dialyzer with saline or heparinized solutions.
  • Explained dialysis procedures to patients and answered questions and concerns prior to starting dialysis.
  • Performed routine quality control and safety checks on all equipment.
  • Safely transported, transferred and positioned patients on chairs for treatment.
  • Maintained accurate patient charts and medical records.
  • Monitored patient vital signs, lab results and other indicators of health.
  • Cleaned and sterilized instruments, equipment and surfaces.
  • Operated and maintained medical equipment used to diagnose and treat patients.
  • Utilized medical software to document and track patient progress.
  • Educated patients about procedures, answered questions, and provided comforting words to control anxiety and enhance procedure results.
  • Gathered, charted, and analyzed patient history data and discussed key points with clinicians.
  • Participated in hospital and clinic staff meetings to discuss patient care.
  • Evaluated patient histories and medical records for accuracy and completeness.
  • Performed diagnostic tests and reported results to healthcare providers.
  • Administered medications and treatments according to physician orders.
  • Advised patients and families on health topics pertinent to care and treatment.

Education

Property And Casualty License - Insurance

Mike Russ Schools
San Diego, CA
04.2023

Certificate - Renal Dialysis

Dialysis Training Institute, LLC
La Palma, CA
01.2013

Skills

  • Small Business Operations
  • Training Program Development
  • Planning and Execution
  • Customer Needs Assessment
  • Client Retention

Certification

  • Licensed Property and Casualty Insurance Agent

Timeline

Business Owner/Operator

Hayley Buckingham Elite Dressage
02.2019 - Current

Professional Horse Trainer

Sarah Lockman Dressage
02.2016 - 02.2019

Veterinary Technician

Jenson Equine Hospital
01.2015 - 03.2016

Renal Dialysis Technologist

Whittier Kidney Dialysis
02.2014 - 08.2014

Property And Casualty License - Insurance

Mike Russ Schools

Certificate - Renal Dialysis

Dialysis Training Institute, LLC

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