Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Hassan Camara

Raleigh,NC

Summary

Adept at customer relationship management and problem-solving, I significantly enhanced client satisfaction at Target by efficiently resolving complaints and inquiries. My strong empathy and analytical skills drove positive outcomes, showcasing my ability to exceed employer expectations while maintaining regulatory compliance.

Overview

3
3
years of professional experience

Work History

Guest Advocate

Target
Raleigh, NC
05.2024 - 07.2024
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
  • Promoted available products and services to customers during service, account management and order calls.
  • Greeted walk-in and phone guests, determining interests and needs.
  • Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
  • Coordinated with internal teams to ensure timely and successful delivery of solutions according to client needs.
  • Resolved customer complaints in a professional manner.

Stock Associate

Cost Plus World Market, Inc
Raleigh, NC
06.2023 - 03.2024
  • Stocked shelves with new merchandise and checked for outdated or damaged items.
  • Provided excellent customer service by responding promptly to inquiries regarding product availability, prices, features, benefits .
  • Recorded merchandise moves for correct product counts and checked quantities against stocking reports.
  • Operated forklift and pallet jack to transport heavy loads.
  • Verified that all price tags were correct before stocking merchandise on display areas.
  • Received and counted stock items, recording data manually or on computer for inventory purposes.

Cook

Chick-fil-A
Raleigh, NC
06.2021 - 05.2023
  • Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Wrapped, dated and labeled food items in storage for safety and freshness.
  • Operated grills, fryers and broilers to cook items to quality guidelines.
  • Completed day-to-day duties accurately and efficiently.

Education

Associate of Arts - Engineering

Wake Technical Community College
Raleigh, NC

Skills

  • Customer Service
  • Surveillance
  • Problem solving
  • Check-in coordination
  • Documentation and reporting
  • Verbal and written communication
  • Detail-oriented
  • Regulatory compliance
  • Analytical skills
  • Patrolling
  • Can Lift 40 Pounds and over
  • Human Resources Experience

Affiliations

  • Basketball
  • Going to the gym
  • Video Games
  • Meditation
  • Going to local alternative shows in the area

Timeline

Guest Advocate

Target
05.2024 - 07.2024

Stock Associate

Cost Plus World Market, Inc
06.2023 - 03.2024

Cook

Chick-fil-A
06.2021 - 05.2023

Associate of Arts - Engineering

Wake Technical Community College

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Hassan Camara