Harold Collins
Muskegon,MI
Summary
Forklift Operator= Experienced with operating forklifts in fast-paced environments, ensuring smooth material handling and efficient operations. Delivers consistent performance by maintaining equipment and adhering to safety guidelines. Knowledge of warehouse management and logistics coordination.
Diligent Forklift Operator with solid background in forklift operation, effectively managing material handling and warehouse logistics. Proven track record of maintaining safety standards and ensuring efficient workflow. Demonstrated ability in operating forklift and adhering to safety protocols.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Friendly Sales Agent= With reputation for exceeding performance benchmarks in retail settings. Dependable team player with great communication and organizational skills. Courteous and self-motivated with talent for creating effective merchandise displays.
Quality Control= Experienced with quality control protocols to ensure compliance and product integrity. Utilizes attention to detail and problem-solving skills to identify and address non-conformities. Knowledge of inspection techniques and quality assurance best practices.
Overview
12
12
years of professional experience
Work History
Sales Agent
Mark Landrith's Antiques
07.2019 - 06.2024
- Developed strong relationships with clients to enhance customer satisfaction and loyalty.
- Conducted thorough assessments of antique pieces to provide accurate valuations and recommendations.
- Collaborated with team members to create engaging displays that highlighted unique inventory items.
- Streamlined sales processes, improving efficiency in transactions and customer interactions.
- Analyzed market trends to inform purchasing decisions and optimize inventory selection for clientele preferences.
- Developed strong relationships with clients through excellent customer service and regular followups.
- Boosted referral rates by cultivating positive relationships with satisfied customers who were eager to recommend our products/services to others.
- Selected correct products based on customer needs, product specifications and applicable regulations.
Forklift Operator
Durcon
05.2013 - 10.2017
- Operated forklifts safely to transport materials within warehouse environment.
- Collaborated with team to maintain inventory accuracy and organization.
- Conducted routine inspections of forklift equipment to ensure operational safety.
- Trained new employees on safe operating procedures and equipment usage.
- Implemented process improvements that enhanced workflow efficiency in loading areas.
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Collaborated with team members to complete tasks quickly and increase overall productivity.
- Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.
- Maneuvered forklift safely in congested and confined areas
- Ensured timely movement of products to designated areas, leading to smoother warehouse operation.
- Facilitated prompt shipping, executing precise and timely order fulfillment.
- Operated forklifts safely to transport materials across the warehouse efficiently.
Sales Agent
Sears Hometown Store
05.2012 - 01.2013
- Mentored junior staff on best practices for sales techniques and customer engagement strategies.
- Implemented targeted marketing strategies to attract new customers and increase foot traffic in the store.
- Assisted call-in customers with questions and orders Explained features and advantages of [Types of products or services to promote sales.
- Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Increased sales revenue by consistently meeting and exceeding sales targets.
- Identified new areas of opportunity within existing accounts by offering additional products or services based on their needs analysis results.
Education
GED -
Adult Education
Peoria, IL07-2002
Skills
- Client communication skills
- Ability to adjust to new situations
- Customer service
- Product and service sales
- Skilled in forklift operation
- Shipping and receiving
- Order selection and fulfillment
- Materials transport
- Production line experience
- Accurate order picking
- Arranging and prioritizing
- Product staging
- Attention to detail
- Customer assistance
- Visual inspection
- Surface inspection
Timeline
Sales Agent
Mark Landrith's Antiques
07.2019 - 06.2024
Forklift Operator
Durcon
05.2013 - 10.2017
Sales Agent
Sears Hometown Store
05.2012 - 01.2013
GED -
Adult Education