Hennessey Cruz
New Braunfels
Summary
Dynamic professional with a proven track record at Texas Lutheran University, excelling in classroom support and student engagement. Adept at fostering teamwork and delivering exceptional customer service, I effectively managed client relationships as a Client Manager, ensuring satisfaction. Highly organized and adaptable, I thrive in fast-paced environments.
Overview
3
3
years of professional experience
Work History
ADA Assistance
Texas Lutheran University
Seguin, TX
08.2024 - Current
- Assisted teachers in classroom management and lesson preparation. Supported students with learning activities and provided guidance. Collaborated with educators to enhance student engagement and understanding.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Organized and detail-oriented with a strong work ethic.
Client Manager
Qualified Maintenance and Construction
McQueeney, TX
06.2023 - Current
- Managed client communication to ensure satisfaction and retention.
- Coordinated timelines, resources, and deliverables for multiple clients.
- Conducted regular follow-ups to assess service quality and address concerns.
- Coordinated technician activities to enhance workflow and achieve objectives.
Education
No Degree - Psychology
Texas Lutheran University
Seguin, TX08-2024
High School Diploma -
New Braunfels High School
New Braunfels, TX05-2023
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Flexible and adaptable
- Organization and time management
- Verbal communication
Timeline
ADA Assistance
Texas Lutheran University
08.2024 - Current
Client Manager
Qualified Maintenance and Construction
06.2023 - Current
No Degree - Psychology
Texas Lutheran University
High School Diploma -
New Braunfels High School