Summary
Overview
Work History
Education
Skills
Timeline
Generic

Héctor Cruz Fernández

Rosenberg

Summary

Responsible and dedicated animal care professional with proven abilities in cleaning cages and managing supplies. Meets animal needs with compassion and love for every creature. Offers excellent time management, multitasking and organizational skills.

Marketing-focused Sales Consultant proudly offering background in landing lucrative business opportunities for companies. Courteous, cordial, and desiring to maintain existing customer accounts while penetrating new target markets. Dedicated to expanding customer bases by forming strong, lasting relationships.

Overview

11
11
years of professional experience

Work History

Sales Consultant

Coppel
Villa Hidalgo
09.2022 - 04.2025
  • Assisted customers with product selection, sizing and styling.
  • Worked with fellow sales team members to achieve group targets.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
  • Processed transactions using a point-of-sale system.
  • Greeted customers and provided exceptional customer service.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Conducted inventories on a regular basis to track stock levels.

Manufacturing Production Associate

Melydeny
Villa Hidalgo
01.2015 - 10.2023
  • Adhered to current good manufacturing practices to support proper design, monitoring, and control of manufacturing processes and facilities.
  • Supported coworkers with tasks related to assembly line operations.
  • Performed routine inspections to ensure product quality and adherence to specifications.
  • Classified defects from finished orders for record tracking and statistics.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Operated a variety of machinery and tools safely and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Clothing Brand Owner

Melydeny
Villa Hidalgo
01.2015 - 09.2022
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
  • Provided guidance and support to staff members responsible for various aspects of the business.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Developed online ads and company positioning on social media sites to increase monthly sales.
  • Managed daily operations of the business, including customer service, inventory management, and employee relations.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

Veterinary Assistant and Groomer

Veterinaria Campeche
Aguascalientes
01.2014 - 12.2016
  • Restrained and stabilized animals during examination and treatment to prevent injuries.
  • Delivered attentive, courteous service to promote overall patron satisfaction.
  • Provided detailed patient care instructions to pet owners.
  • Examined animals for behavioral changes or clinical symptoms indicating illness or injury.
  • Answered pet owner phone calls and responded to questions while taking messages for staff veterinarians.
  • Administered vaccinations, medications and treatments as prescribed by the veterinarian.
  • Assisted veterinarians during procedures and examinations, calming animals and handing instruments.
  • Bathed and groomed dogs of various breeds and sizes according to customer instructions.
  • Consulted with owners and made recommendations on individual grooming needs of pets.
  • Examined animals for injury or illness and documented symptoms for veterinarian review.
  • Bathed large number of animals during each shift.
  • Fed and watered animals in care, following special diets and regular medication administration schedules.
  • Organized appointments so that multiple pets could be serviced efficiently without compromising quality of service provided.
  • Maintained a clean and safe work environment by adhering to all safety regulations.
  • Monitored pet's health while they were being groomed, including checking vitals such as temperature and pulse rate.

Education

Veterinary Zootechnist -

Universidad Autónoma De Aguascalientes
Aguascalientes, México
05-2015

Skills

  • Customer service
  • Inventory management
  • Sales processing
  • Point-of-sale operation
  • Team collaboration
  • Customer relationship management
  • Problem solving
  • Effective communication
  • Adaptability and flexibility
  • Product and service sales
  • Professionalism

Timeline

Sales Consultant

Coppel
09.2022 - 04.2025

Clothing Brand Owner

Melydeny
01.2015 - 09.2022

Manufacturing Production Associate

Melydeny
01.2015 - 10.2023

Veterinary Assistant and Groomer

Veterinaria Campeche
01.2014 - 12.2016

Veterinary Zootechnist -

Universidad Autónoma De Aguascalientes

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Héctor Cruz Fernández