Héctor Felix Rodriguez
San Diego ,CA
Summary
Dedicated Clerk with 3 years of experience and; Superb attention to detail and multitasking talents. Responsible, punctual and productive professional when working with little to no supervision. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
GENERAL CLERK III
MANCON
02.2024 - Current
- Analyze employee documents to determine pay entitlements.
- Advise customers about personnel actions, processes and procedures.
- Discuss pay-related resolutions with human resources professionals.
- Maintaining records to ensure they are accurate and up to date.
- Using automated systems to perform administrative support functions (i.e. reviewing information for discrepancies, maintain databases, and preparing reports, briefings, and correspondence.
- Utilizing standard office equipment (i.e., scanners, copiers, fax machines, and office automation systems) to perform substantial range of office automation support functions.
- Managed high volumes of incoming calls professionally, directing callers to appropriate personnel or departments.
- Reviewed files, records and other documents to obtain information to respond to requests.
Admin Clerk
US NAVY
12.2020 - 12.2023
- Streamlined administrative processes by implementing efficient filing and organizational systems.
- Enhanced office productivity by managing incoming calls, emails, and appointments for staff members.
- Reduced errors in data entry tasks by maintaining accurate records and utilizing verification methods.
- Increased customer satisfaction with prompt and courteous service while addressing inquiries and concerns.
Administrative Clerk
US NAVY
12.2016 - 12.2020
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
Recruiter
US NAVY
12.2013 - 12.2016
- Enhanced recruitment process for faster hiring by utilizing various sourcing tools such as job boards, social media, and networking events.
- Improved employee retention rates through thorough candidate screening and interview techniques.
- Provided exceptional customer service to both candidates and clients, fostering long-term partnerships.
- Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
- Trained junior recruiters on best practices, contributing to overall team success and improved efficiency.
Education
Criminal Justice - Criminal Justice
Southwestern College
San Diego Skills
- 3 years experience Processing and Maintaining Military Pay Accounts
- Processed Military Travel Claims
- Processed and Maintained Military Service Records
- Microsoft Office
- Data management
- Data entry
- Organizational Skills
- Customer Service
- Reliable and trustworthy
- Attention to Detail
Timeline
GENERAL CLERK III
MANCON
02.2024 - Current
Admin Clerk
US NAVY
12.2020 - 12.2023
Administrative Clerk
US NAVY
12.2016 - 12.2020
Recruiter
US NAVY
12.2013 - 12.2016
Criminal Justice - Criminal Justice
Southwestern College
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