Héctor A. Figueroa Figueroa
Mitchell,USA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
16
16
years of professional experience
Work History
Quality Control Technician
ENERTECH
Mitchell, USA
06.2023 - Current
- Performed visual and dimensional inspections on manufactured parts.
- Examined samples of raw materials before use in production of Solar Panels.
- Collaborated with production personnel concerning any changes made during the manufacturing process which could affect product quality or reliability.
- Conducted frequent quality and compliance reviews of production work.
- Compared samples to standards and specifications by performing detailed measurements and tests.
- Monitored production processes for quality control purposes, ensuring that all work is completed according to established standards.
- Created SOPs related to the Quality Control process in order to ensure consistent application across multiple departments.
- Completed routine inspections of components and products to fulfill quality assurance requirements.
- Inspected incoming material for conformity to established requirements prior to acceptance into inventory.
- Audited finished products against applicable industry standards before releasing them for shipment.
Aluminum Welder
AKG North American Operations
Mitchell, SD
03.2021 - 06.2023
- Fabricated, assembled and installed aluminum parts in accordance with blueprints and drawings.
- Maintained an inventory of tools, materials, supplies and other items needed for successful completion of projects.
- Developed jigs, fixtures, templates and patterns for use in the production of aluminum products.
- Assembled finished products using manual or assisted methods.
- Operated all tools and equipment safely to prevent accidents.
- Followed safety protocols at all times while operating welding machines and related equipment.
- Created custom pieces by cutting, forming, machining, grinding and finishing metals as required.
- Reviewed customer drawings to determine best practices for assembling components into finished product per customer requirements.
Metal Welder
Trailking
Mitchell, SD
01.2018 - 01.2021
- Read blueprints, drawings related to projects in order to determine proper dimensions of components being fabricated, welded together.
- Set up welding machines based on the job at hand.
- Maintained a clean working environment by removing scrap metal from work areas.
- Used welding skills to help repair and maintain heavy-duty machinery.
- Followed safety guidelines through proper machine guarding and lockout and tagout procedures.
- Gathered required materials for each project in order to meet production deadlines.
- Set up equipment and welded parts according to welding chart specifications and type.
- Operated manual or semi-automatic flame-cutting equipment to cut metal for fabrication of products.
- Troubleshot problems related to welds including porosity issues caused by improper shielding gas flow rates.
- Prepared broken parts for welding by properly grooving and scarfing surfaces.
- Trained apprentices in safety procedures and use of tools, equipment used during fabrication, welding operations.
- Adjusted gas flow and pressure to create and maintain desired flames.
- Monitored the fitting, burning, and welding processes to avoid overheating of parts or warping, shrinking, distortion, or expansion of material.
Quality Control Foreman
Dakota Provisions
Huron, USA
01.2015 - 01.2017
- Follow protocols according USDA regulations for poultry products.
- Inspected tools, materials, and equipment to ensure quality standards were met.
- Trained new employees in safety regulations, operational procedures, and company policies.
- Assessed work area conditions for potential hazards or risks.
- Provided guidance, direction, and technical assistance to crew members.
- Maintained daily logs of labor and equipment used on-site.
- Managed sites by focusing on safety, operations and productivity.
Waitress/ Bartender
Pizzería Trattoria Italiana
Canóvanas, PR
01.2014 - 01.2015
- Provided excellent customer service to ensure repeat customers.
- Developed positive relationships with regular customers through friendly conversation.
- Cleaned dining room chairs, tables, floors and other surfaces regularly.
- Took orders for food and drinks and delivered them to guests.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
- Maintained cleanliness of work areas throughout shift by wiping counters and cleaning spills promptly.
- Performed cashier duties such as taking payments, counting change, and issuing receipts.
- Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Answered phone calls for reservations or takeout orders in a professional manner.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Assisted other wait staff members in times of heavy customer traffic.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Greeted guests and answered questions about menu items.
- Assisted in setting up the bar for service shift.
- Checked identification of guests to verify age requirements for alcohol purchase.
- Stocked ice bins and coolers as needed throughout shift.
- Completed regular bar inventories and daily requisition sheets.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
Equipment Operator and Customer Service Associate
University Cleaners
Trujillo Alto, PR
01.2008 - 01.2015
- Operation and maintenance of laundry washer machines.
- Receiving delivery of merchandise such as customers clothes.
- Greeted customers and identified their needs.
- Kept work area neat, clean, and well-stocked at all times.
- Demonstrated active listening skills when responding to customer questions and complaints.
- Provided information about products and services available to customers.
- Addressed inquiries, resolved customer issues, and managed customer relations.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Performed additional duties as assigned by management team.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Educated customers on special pricing opportunities and company offerings.
Education
Associate Degree in Business Administration - Computerized Information System in Graphic Design
IEM Business School - Sistema Universitario ANGM
Carolina, Puerto Rico05-2015
Associate of Arts - Graphic Arts
Instituto Tecnológico, Recinto De San Juan
San Juan, Puerto Rico05-2011
Skills
- Assembling digital videos
- Proficient in Spanish and English language
- Reliable, Structured and Teamwork-oriented
- Experience in customer service and organizational skills
- Adept in computer programs (Windows and MAC) Word, Excel, Power Point, Adobe Photoshop, Movie Maker, illustrator, InDesign and Dreamweaver
- Skilled in inventory maintenance
h.figueroa04@hotmail.com, Hafigueroa2020@gmail.com
Phone
(605) 933-1199
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Quality Control Technician
ENERTECH
06.2023 - Current
Aluminum Welder
AKG North American Operations
03.2021 - 06.2023
Metal Welder
Trailking
01.2018 - 01.2021
Quality Control Foreman
Dakota Provisions
01.2015 - 01.2017
Waitress/ Bartender
Pizzería Trattoria Italiana
01.2014 - 01.2015
Equipment Operator and Customer Service Associate
University Cleaners
01.2008 - 01.2015
Associate Degree in Business Administration - Computerized Information System in Graphic Design
IEM Business School - Sistema Universitario ANGM
Associate of Arts - Graphic Arts
Instituto Tecnológico, Recinto De San Juan
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