Emily Sechrest
Cape Girardeau,MO
Summary
Dedicated to offering exceptional assistance to team members and patrons. Detail-oriented library professional well-trained in equipment, materials and resources. Excellent interpersonal, organizational, and communication skills developed from many years of related experience. Driven to increase patron satisfaction while maintaining team efficiency and staying on top of daily demands.
Overview
6
6
years of professional experience
Work History
Circulation Clerk
Riverside Regional LibraryLibrary
Jackson, MO
12.2023 - Current
- Maintains accurate records of patron borrowing and returned materials.
- Receives payments for lost or damaged items according to established guidelines.
- Performs clerical and bookkeeping duties.
- Handles in-person and telephone requests for information and materials.
- Evaluates returned materials for cleanliness and general condition before returning to appropriate shelf.
- Manages workplace email communications, including processing library card requests, and responding to general inquiries.
Receptionist
Belladonna Salon & Spa
02.2022 - 12.2023
- Greeted incoming visitors and guest professionally and provided friendly, knowledgeable assistance.
- Resolved customer problems and complaints.
- Corresponded with clients through email, telephone, or postal mail.
- Handled cash transactions and maintained sales and payments records accurately.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Assisted with onboarding new clients and securing paperwork completion.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
Cosmetologist
Plush Salon
10.2021 - 02.2022
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
Cosmetologist
JCPenney Salon
06.2019 - 10.2021
- Maintained client treatment records, and designed long-term care programs for return customers.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Education
High School Diploma -
Saxony Lutheran High School
Fruitland, MO05.2017
Skills
- PC Proficiency
- Claim Handling
- Microsoft Office Specialist Certified
- Organization and Efficiency
- Strategic Planning
- Documentation
Timeline
Circulation Clerk
Riverside Regional LibraryLibrary
12.2023 - Current
Receptionist
Belladonna Salon & Spa
02.2022 - 12.2023
Cosmetologist
Plush Salon
10.2021 - 02.2022
Cosmetologist
JCPenney Salon
06.2019 - 10.2021
High School Diploma -
Saxony Lutheran High School
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