Heath Brandt
Amarillo,TX
Summary
Transportation Manager with 10 years of experience overseeing teams of drivers to meet efficiency and performance targets. Strong understanding of effective routing and transportation cost-saving measures. Deep knowledge of hours of service and DOT compliance requirements. Highly organized with strong attention to detail and accuracy with commitment to customer service and meeting deadlines. Driven leader to motivate and develop employees.
Overview
16
16
years of professional experience
Work History
Route Service Associate
Ben E Keith Foods
02.2008 - 10.2011
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Managed customer relations through communication and helpful interactions.
- Maintained relationships with customers to maximize sales opportunities.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Developed strong rapport with customers and created positive impression of business.
Route Manager
Ben E Keith Foods
10.2011 - 01.2013
- Planned, distributed, monitored and followed up on daily route assignments to service customers per company standards and agreements.
- Monitored daily operations and routes to resolve issues and drive operational effectiveness.
- Scheduled, attended and contributed to safety meetings to maintain working relationships and promote maximum morale and productivity.
- Conducted driver ride-alongs and observations to evaluate and improve driver performance.
- Coordinated driver dispatch to accomplish daily delivery requirements.
Assistant Transportation Manager
Ben E Keith Foods
01.2013 - 07.2015
- Supervised department personnel by assigning and directing daily tasks as well as evaluating performance to enhance productivity and resolve problems.
- Observed staff to review compliance and safety to minimize losses due to violations or damage.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Prepared and updated employees' daily work schedules and resolved delivery problems.
- Oversaw team of 85 drivers by reviewing performance to promote timely and efficient deliveries and operations.
- Communicated with customer service and sales teams to improve productivity and service ratings.
- Researched distance, traffic patterns and other aspects to determine cost-effective and productive routes for deliveries.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Developed and maintained knowledgeable and productive team of employees.
Transportation Manager
Ben E Keith Foods
07.2015 - Current
- Supervised department personnel by assigning and directing daily tasks as well as evaluating performance to enhance productivity and resolve problems.
- Organized records of vehicles, schedules and completed orders.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Observed staff to review compliance and safety to minimize losses due to violations or damage.
- Oversaw team of 115 drivers by reviewing performance to promote timely and efficient deliveries and operations.
- Researched distance, traffic patterns and other aspects to determine cost-effective and productive routes for deliveries.
- Prepared and updated employees' daily work schedules and resolved delivery problems.
- Communicated with customer service and sales teams to improve productivity and service ratings.
- Created and enforced detailed organization processes to increase quality and service standards.
- Reviewed established business practices and improved processes to reduce expenses.
- Developed and maintained knowledgeable and productive team of employees.
Education
No Degree - Industrial Maintenance Technology
Amarillo College
Amarillo, TXSkills
- Internal Loss Prevention
- Cost Control and Tracking
- Shipment Coordination
- Performance Maximization
- Safety Regulations Implementation
- Route Planning
- Staff Recruitment
- Safety Management
- Continuous Improvement
- Budget Control
- Documentation
- Cost Reduction
- Workforce Management
- Equipment Maintenance
- Equipment Inspection
- Staff Management
- Shipment Tracking
- Logistics Coordination
- Transportation Management
- Expense Tracking
- Vehicle Inspection
- Delivery Scheduling
- Budget Administration
- Heavy Lifting
- Transportation Coordination
- Equipment Inspections
- Vehicle Cleaning and Maintenance
- Fleet Inspections
- Daily Operations Management
- Shipping Activity Oversight
- Critical Thinking
- Fleet Management
- Mentoring and Training
- Route Optimization
- Improvements Recommendations
Timeline
Transportation Manager
Ben E Keith Foods
07.2015 - Current
Assistant Transportation Manager
Ben E Keith Foods
01.2013 - 07.2015
Route Manager
Ben E Keith Foods
10.2011 - 01.2013
Route Service Associate
Ben E Keith Foods
02.2008 - 10.2011
No Degree - Industrial Maintenance Technology
Amarillo College
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