AutoCAD, MS Excel, Word, Adobe, Nitro Pro,
Heath Elwell
Rochester,NY
Summary
Dedicated and organized network HFC Designer II with over twenty years experience in field operations of the broadband cable industry. Highly effective working independently or with a team, collaborating to accomplish projects and goals on time and accurately. Proficient at solving complex problems using sound judgment, strong multitasking abilities and a driven personality.
Overview
26
26
years of professional experience
Work History
HFC Designer
Charter Communications Inc
03.2023 - Current
- Actively and consistently support all efforts to simplify and enhance customer experience.
- Design HFC broadband plant extensions and system upgrade projects utilizing various design software programs.
- Maintained QC pass rate of near 100% for High Split Designs
- Utilize various CAD/GIS software programs (Bentley, Spatial, AutoCAD, and Smallworld) to digitize base, strand, coax, fiber designs, fiber splicing documentation and BOMs in accordance with Charter Communications digitizing standards and specifications.
- Perform quality control checks on field mapping, field notes and/or map digitizing to ensure all specifications are met.
- Document and digitize construction as-builds for project reconciliation as required.
- Contribute to project coordination and perform administrative functions by maintaining associated records, providing reports as necessary and processing related invoices.
- Managed multiple design projects simultaneously, ensuring timely delivery within budget constraints.
Field Technician V
Time Warner Cable/Charter Communications Inc
11.1998 - 03.2023
- Performed installation and repair of all services and technology to residential and commercial customers including internet/wifi networks and alarm systems.
- Minimized potential hazards through adherence to safety guidelines during all field assignments.
- Collaborated with other field technicians to resolve complex technical issues.
- Trained and guided new technicians to equip with skills and knowledge needed to efficiently perform work.
- Communicated with supervisor to report progress, discuss issues and seek guidance.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
Diploma - Various Technologies
Ithaca High School
Ithaca, NY06.1994
Certification: Master Technician, HFC Designer1-2 - Broadband Technologies
NCTI
Centennial, COSkills
- Advanced computer proficiency
- CAD/GIS software drafting
- Nitro PDF editing software
- Design Research
- Proficient knowledge of MS Office Excel, Word and PowerPoint
- Compiling design packages for field personnel
- Adept in HFC architectures, HFC Network Design Specifications and symbology, CATV standards and terminology, HFC, Fiber-to-the-Home (FTTH) and Passive Optical Network (PON) architectures
- Skillful in CAD/Spatial applications such as MicroStation/BentleyComms, Spatial, AutoCAD and/or Smallworld design and digitizing software programs
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Accomplishments
- Achieved Designer II by completing Charter's D1 to D2 progression curriculum with accuracy and efficiency.
Timeline
HFC Designer
Charter Communications Inc
03.2023 - Current
Field Technician V
Time Warner Cable/Charter Communications Inc
11.1998 - 03.2023
Diploma - Various Technologies
Ithaca High School
Certification: Master Technician, HFC Designer1-2 - Broadband Technologies
NCTI
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