Heath Farrell
Camarillo,CA
Summary
Serviced-focused Production Supervisor dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Manufacturing leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
25
25
years of professional experience
1
1
Certification
Work History
General Manager
LENSCRAFTERS, Luxottica Group
01.2010 - 02.2015
- Maintained efficient operation to ensure product delivered as promised, with highest quality
- Analyzed profit and loss reports, to ensure profit goals were achieved
- Strategic budgeting to keep supply cost down
- Oversaw three departments (Retail/ Manufacturing/ Doctors Office) to ensure customer service, as well as sales forecast were being achieved
- Annual Sales Volume 3mm
- Conducted random weekly quality inspections to ensure only highest quality in products and service
- Scheduled labor to account for peak times of business, using top associates to maximize productivity.
Optical Manufacturing
LENSCRAFTERS, Luxottica Group
01.1999 - 01.2010
- Responsible for day to day operations of optical manufacturing laboratory
- Ensured that all SOP are followed in order to limit variation in our established processes
- Responsible for implementing and maintaining 5s throughout the manufacturing area
- Responsible for prioritizing workflow, in order to complete jobs by the acceptable time
- Completed monthly inspections and training to ensure OSHA compliance/regulatory guidelines
- Responsible for training all associates for optical manufacturing
- Managed inventory using proper disposition log, recording damaged, defective or returned products
- Tracked outside process orders and followed up with vendors to make sure the jobs were completed by due date.
Associate Relations
LENSCRAFTERS, Luxottica Group
01.1999 - 02.2015
- Recruited, interviewed and hired skilled and experienced candidates for numerous locations
- Held associates accountable, delivering corrective actions on policies, procedures and performance
- Terminate associates as necessary, based on level of infractions or number of previous infractions
- Developed team atmosphere resulting in increased retention of quality associates
- Wrote annual reviews, and created quarterly career development plans for all associates
- Experience in managing union and non-union environments.
Materials and Inventory Handling
Kaiser Permanente
02.2015 - Current
- Responsible for managing consumable supplies inventory
- Calculate model stock inventory with built in “safety stock” to ensure we do not run out of consumable supplies needed to manufacture eyewear
- Implemented POUS (point of use storage) for consumable inventory to improve efficiencies within the work cell
- Work directly with vendors to ensure that our automatic ordering system is working properly and orders are being received weekly.
Production Supervisor
Vision Essentials by Kaiser Permanente
02.2015 - Current
Licensed Lab Manager
LensCrafters/ Luxottica Retail
01.1999 - 05.2015
Education
Diploma -
Adolfo Camarillo High School
Camarillo, CA06.1998
Skills
- Leadership and team building
- Problem Resolution
- Operations Management
- Team Player
- Training and Development
- Inventory Control
- Schedule Management
- Performance Improvement
- Recruitment
- Workflow Planning
- Troubleshooting expertise
- Vendor Sourcing
- Supply Chain Management
- Cost Reductions
- Quality Management
Certification
- Green Belt Certified, Lean Six Sigma - Purdue University
Timeline
Materials and Inventory Handling
Kaiser Permanente
02.2015 - Current
Production Supervisor
Vision Essentials by Kaiser Permanente
02.2015 - Current
General Manager
LENSCRAFTERS, Luxottica Group
01.2010 - 02.2015
Optical Manufacturing
LENSCRAFTERS, Luxottica Group
01.1999 - 01.2010
Associate Relations
LENSCRAFTERS, Luxottica Group
01.1999 - 02.2015
Licensed Lab Manager
LensCrafters/ Luxottica Retail
01.1999 - 05.2015
Diploma -
Adolfo Camarillo High School
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