Heath Fedor

Hours per week: 40

Duties, Accomplishments, and Related Skills:

• Provide security and protection of air travelers, airport and aircraft in a courteous and professional manner
• Operation of various screening equipment and technology to identify dangerous objects in baggage, cargo and on passengers. Prevention of those objects from being transported onto aircraft.
• Performing searches and screening, which includes physical interaction with passengers. (For example: pat-downs, search of property, etc)
• Conducting bag searches and lifting/carrying bags, bins and property weighing up to 70 lbs.
• Controlling terminal entry and exit points
• Interacting with public, giving directions and responding inquiries.
• Maintaining focus and awareness while working in a stressful environment which includes noise from alarms, machinery and people, crowd distributions, time pressure and disruptive and angry passengers, in order to preserve professional ability to identify and locate potentially life threatening or mass destruction devices and to make effective decisions in both crises and routine situations.
• Engaging in continuous development of critical thinking skills, necessary to mitigate actual and potential security threats, by identifying, evaluating and applying appropriate situational options and approaches. Applying risk-based security screening protocols that vary based on program requirements.
• Retaining and implementing knowledge of all applicable Standard Operating Procedures, demonstrating responsible behavior and remaining open to change while adapting to new information or unexpected obstacles.
• Being thorough and precise when accomplishing a task with concern for all aspect of the job involved
• Understanding of the range of security issues, threats, and challenges facing TSA
• Understanding roles of other federal, state, and local government agencies in addressing them

Special Achievements:

• Trained as an On the Job Training Coach and tasked with coaching new hires through all of their OJT training, subsequently leading to the certification of the New Officers.
• Presenting training material to individuals and small groups
• Conveying technical information in a persuasive and easily understood manner, including key facts, credible evidence, delivering information to class attendees clearly and concisely while listening effectively to collect information and confirm understanding of any concerns or inquiries, addressing with an appropriate level of detail to clearly articulate the core message of the training.
• PSS (Passenger Support Specialist) certified
• OSARP (on the spot alarm resolution position) certified
• ATLAS certified
• Hazardous Materials Handler certified

Supervisor: Scott (315-396-4900)

Available to Contact: Yes

Hours per week: 33

Duties, Accomplishments, and Related Skills

• Tracking inventory levels, placing orders with suppliers, and communicating with store managers regarding product availability
• Verifying that items have been received and recording information such as order numbers, delivery dates, and shipping details
• Collecting payment for orders from customers and processing payments
• Preparing and shipping orders to customers, using computer systems to track order details and identify any problems with an order
• Receiving, unpacking, and storing incoming merchandise in inventory bins or shelves, using forklifts, pallet jacks, or other warehouse equipment
• Using computerized systems to enter order information
• Demonstrating detail orientation and showing organizational skill

Supervisor: Vinnie (518-736-3000)

Available to contact supervisor: Contact me

Hours per week: 40

Duties, Accomplishments, and Related Skills:

• Operating heavy equipment
• Time management
• Estimating jobs for potential clients
• Excellent customer service
• Understanding and adhering to job safety
• Working cooperatively with others to achieve shared goals
• Sharing knowledge and expertise with team
• Working with individuals to develop improvement plans and achieve performance goals
• Making suggestions for improvement effectively and in a manner that builds confidence
• Facilitating cooperation and motivates team members to accomplish group goals

Supervisor: Leon (315-725-9905)

Available to contact this Supervisor: Yes

Hours per week: 28

Duties, Accomplishments, and Related Skills:

• Maintaining unparalleled customer service
• Treating customers with courtesy, sensitivity, and respect
• Resolving customer inquires
• Maintaining a clean and safe environment
• Stocking shelves
• Helping to load and unload products for customers

Supervisor: Human Resources (315-699-5440)

Available to contact Supervisor: Yes

Hours Per Week: 40

Duties, Accomplishments, and Related Skills:

• Adjudication of local regional and national account holders policies for employee short term disability benefits
• Maintaining a healthy relationship between policy holders, employees, and physicians to adjudicate claims quickly and accurately
• Maintaining 80 to 120 clients per day

Supervisor: Human Resources (860-547-5000)

Available to contact Supervisor: Yes