Heath Heistand
Newark
Summary
Dynamic Crew Member with proven expertise in customer service and teamwork, honed at Burger King. Excelled in fast-paced environments, effectively managing time to prepare meals and process orders with a keen focus on problem-solving. Demonstrated exceptional ability to collaborate with team members, ensuring high-quality service and efficiency without sacrificing accuracy.
Overview
12
12
years of professional experience
Work History
Freezer Picker
Harry and David
Hebron Ohio
08.2024 - Current
- Utilized equipment such as pallet jacks, forklifts, and reach trucks proficiently, speeding up the picking process without compromising safety standards.
- Supported other warehouse functions such as receiving, stocking, and shipping when needed, demonstrating versatility within the team.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Contributed to a safe working environment by adhering to safety protocols and reporting any hazards or issues promptly.
- Received positive feedback from supervisors for consistently meeting or exceeding daily picking quotas.
- Improved overall team efficiency with clear communication and collaboration between colleagues in the warehouse.
- Worked fast to meet assigned daily picking quotas.
- Verified proper labeling and identification on all orders before shipment.
- Developed strong relationships with coworkers through effective teamwork, contributing to a positive work environment that fostered high productivity levels.
- Displayed excellent attention to detail, ensuring all orders were picked and prepared accurately according to customer specifications.
- Scanned and verified UPC codes for all products to aid in identification.
- Worked closely with shipping teams to guarantee timely dispatch of completed orders, thereby improving customer satisfaction rates.
- Demonstrated flexibility in adapting to various shifts and schedules while maintaining consistent performance standards throughout periods of increased workload demands or personnel shortages.
- Assisted in reducing product damage through careful handling of items during the picking process.
- Expedited the picking process for faster order fulfillment using handheld scanners and inventory management software.
Manager
Burger King
Newark, OH
01.2024 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Line Operator
Anomatic
Newark, OH
09.2012 - 04.2019
- Followed job order for product specifications, dimensions, tolerances, and sequence of operations.
- Assembled products according to changing daily work orders and specific customer needs.
- Loaded and unloaded product on and off conveyor line by routinely lifting up to Number pounds.
- Sustained consistent output levels even under high-pressure situations, contributing to overall plant productivity goals being met or exceeded regularly.
- Ensured a safe work environment by following all company policies and OSHA regulations, leading to fewer workplace accidents.
- Communicated effectively with team members across departments for seamless coordination during shift transitions and critical operations updates.
- Read and interpreted documents to reach maximum productivity and achieve quality objectives.
- Adjusted machine feed and speed to correct machine malfunctions.
- Increased overall productivity by training new employees on proper procedures, equipment usage, and safety protocols.
- Provided timely feedback to supervisors regarding any potential issues or areas for improvement in the production process.
- Contributed to a positive company culture by actively participating in team meetings, providing constructive feedback, and fostering an environment of collaboration and mutual support.
- Maintained high-quality standards by performing regular quality checks on products throughout the production process.
- Exhibited excellent multitasking abilities, efficiently managing multiple machines simultaneously without sacrificing performance or quality standards.
Education
GED -
Newark High School
Newark, DE05.1996
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
Timeline
Freezer Picker
Harry and David
08.2024 - Current
Manager
Burger King
01.2024 - Current
Line Operator
Anomatic
09.2012 - 04.2019
GED -
Newark High School