Provided friendly, courteous service to create memorable moments for guests.
Enhanced client satisfaction by providing personalized catering services tailored to individual preferences and dietary requirements.
Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
Communicated with event coordinators and facility management to obtain appropriate catering accommodations.
Cleaned and organized kitchen stations to promote team efficiency.
Served catering guests by fulfilling orders, communicating requests to kitchen staff and routinely inquiring about customer satisfaction.
Managed food inventory and supplies, reducing waste and maintaining optimal stock levels for diverse events.
Delivered outstanding customer service throughout the entire event planning process, resulting in repeat business from satisfied clients.
Collaborated with event planners, venues, and vendors to ensure seamless integration of catering services into overall event design.
Implemented strict food safety standards, maintaining a clean and sanitary work environment at all times.
Offered vegetarian versions of frequently ordered entrees to appeal to health conscious customers.
Leveraged strong interpersonal skills to communicate effectively with diverse clientele regarding their unique needs and expectations.
Observed federal and local kitchen safety regulations to prevent food borne illnesses.
Collaborated with clients to plan event venues, menus and budgets.
Developed innovative menu offerings that consistently received positive feedback from clients and guests.
Researched menu options for customers with food allergies or special dietary preferences to accommodate varied dietary needs.
Sourced food ingredients from local markets and food suppliers to acquire items needed for food preparation.
Facility Maintenance Manager
McCarty Memorial Christian Church
11.2008 - Current
Coordinated with vendors to obtain cost-effective solutions, negotiating contracts for maintenance services and supplies.
Inspected facility and assessed its Type and Type systems for functionality and safety.
Oversaw contractor relationships during site improvements or expansions by managing bid processes, contract negotiations and ensuring the successful completion of projects.
Conducted regular building assessments to identify areas for improvement or necessary repairs, prioritizing projects based on urgency or impact on operations.
Maintained compliance with local building codes, environmental regulations, and industry best practices for safe operations at all times.
Developed comprehensive budgets for facility maintenance projects, ensuring financial accountability and effective resource allocation.
EV Driver IT Dispatcher
Tower Mobility
04.2024 - 09.2024
Followed all relevant traffic laws and safety regulations.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Achieved safe driving records by consistently following traffic rules and regulations.
Delivered goods and products to customer on time and in excellent condition.
Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Maintained professional and friendly demeanor during deliveries to uphold company reputation.
Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
Demonstrated strong knowledge of geography and local roads for optimal route selection.
Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
Communicated with customers to provide delivery updates and confirm delivery locations.
Coordinated efficient routes to avoid delays and optimize schedules.
Provided exceptional customer service, addressing concerns and resolving issues promptly.
Communicated with dispatchers and other personnel to coordinate transportation schedules.
Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
Streamlined vehicle inspection process before each shift with thorough checklists to identify potential issues proactively.
Maintained clean and organized vehicle, enhancing professional image of company.
Enlisted Soldier
U.S. Army
10.1984 - 02.1993
Collaborated with fellow service members from other branches during joint exercises, demonstrating adaptability and teamwork capabilities.
Operated and maintained armored vehicles.
Secured and protected military property, assets, and personnel.
Ensured mission readiness by maintaining personal weapons proficiency, scoring highly on annual qualification tests consistently.
Achieved mission success by effectively leading a diverse group of soldiers during high-stress situations.
Improved team morale by consistently providing clear communication and implementing positive reinforcement strategies.
Led security efforts for multiple installations, maintaining a safe environment for all personnel and preventing unauthorized access to sensitive materials.
Conducted thorough risk assessments for various missions, implementing safety measures that minimized potential hazards to personnel and equipment.
Trained new recruits in essential soldiering skills, fostering a strong foundation for their military careers.
Served as an effective liaison between leadership and subordinates, resolving issues promptly and promoting a positive work environment.
Reduced equipment loss rates by implementing strict inventory management procedures and conducting regular inspections.
Participated in numerous humanitarian assistance missions abroad, delivering aid to populations affected by natural disasters or conflict situations.
Successfully completed multiple deployments in various regions worldwide, adapting to diverse environments and cultures while maintaining peak performance levels.
Assembled, disassembled and maintained various weapons for operational readiness.
Responded calmly and professionally to chemical, biological and nuclear threats.
Coordinated patrol operations to maintain safe urban and rural environments.
Relayed crucial information and coordinated operations using radio communications equipment.
Provided professional reconnaissance and security support during varied operations.
Upheld code of conduct and maintained professionalism in stressful situations.
Upheld Branch dress and appearance regulations for professional appearance.
Trained in conflict resolution among subordinates, equals and superiors.
Oversaw utilities manual records to perform stock control and accounting duties.
Worked in dirty and uncomfortable conditions, sometimes in dangerous, deployed locations.
Looked after weapons by scheduling and performing organizational and preventive maintenance.
Served in on-call capacity for last-minute or late-night taskings from leadership.
Dealt with inter-company conflicts to remove obstacles to troop readiness.
Completed Type program upon receipt of Rank as part of leadership development.
Coordinated with unit leadership and direct superiors for taskings and managed subordinates to execute.
Managed weapon handling, delivery, and shipping systems.
Rated job performance for Number subordinates providing timely and effective feedback.
Worked weekends and long hours in deployed locations to complete Type taskings.
Designated mandatory reporter for sexual assault and responder for suicide prevention situations.
Maintained awareness of subordinates' personal problems and shortcomings, supporting personal and professional growth.
Gave individual evaluations based on fitness and combat readiness.
Tower Records
Classic Movies, Video Accessories Buyer and Manager
06.1983 - 07.1984
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Passionate about learning and committed to continual improvement.
Worked flexible hours across night, weekend, and holiday shifts.
Managed time efficiently in order to complete all tasks within deadlines.
Organized and detail-oriented with a strong work ethic.
Paid attention to detail while completing assignments.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Strengthened communication skills through regular interactions with others.
Adaptable and proficient in learning new concepts quickly and efficiently.
Learned and adapted quickly to new technology and software applications.
Proved successful working within tight deadlines and a fast-paced environment.
Demonstrated strong organizational and time management skills while managing multiple projects.
Developed and maintained courteous and effective working relationships.
Timeline
EV Driver IT Dispatcher - Tower Mobility
04.2024 - 09.2024
Carerer - Self-employed
11.2008 - Current
Facility Maintenance Manager - McCarty Memorial Christian Church
11.2008 - Current
Enlisted Soldier - U.S. Army
10.1984 - 02.1993
Tower Records - Classic Movies, Video Accessories Buyer and Manager