Results-driven hospitality professional with over 20 years of leadership experience in restaurant, bar, and fitness management. Proven track record of growing businesses, enhancing team performance, and delivering exceptional guest experiences. Adept in staff training, operations oversight, sales growth, and customer engagement. Recognized for building strong team cultures and fostering long-term client relationships.
• Scaled membership from 0 to 450 within 3 years,
significantly increasing revenue
• Averaged $83,000 in monthly sales during 2024
• Oversaw daily operations including scheduling,
payroll, budgeting, and forecasting
• Trained front desk and sales staff to boost
performance and customer satisfaction
• Fostered a welcoming and professional environment
for clients and team members
• Created and launched seasonal cocktail menus to
drive revenue
• Delivered outstanding service that consistently
exceeded guest expectations
• Developed relationships with regular guests to
encourage repeat business
• Managed full liquor and beverage inventory with
accuracy and consistency
• Designed new cocktail menus that improved revenue
and guest engagement
• Achieved top bartender sales across the resort for
four consecutive years
• Trained all new bartenders and servers to meet
quality service standards
• Keep a high standard of service for all hotel guests
• Managed $3 million in annual beverage sales with
consistent year-over-year growth
• Scheduled and supervised bar staff, ensuring smooth
operations
• Handled all beverage inventory and ordering
• Trained and mentored new front-of-house employees
• Built a loyal customer base through excellent service
and hospitality
Microsoft Office, Excel, Powerpoint, Outlook