Heath Mallicoat
Overland Park,Kansas
Summary
Accomplished Supply Chain and Operations leader experienced in the consumer electronics and Automotive Original Equipment Manufacturing (OEM) sectors. Skilled in New Product Introduction Planning, Global Supply Chain Planning, Demand/Forecast Planning and Service Planning. Recognized for orchestrating cross-functional team collaboration and engaging internal and external global customer bases. Established knowledge in program and project management, backed by a Master of Business Administration (MBA) with a focus on Business Administration and Management.
Overview
18
18
years of professional experience
Work History
Manager, Global Sales and Operations Planning
Garmin International, Inc.
06.2022 - Current
- Manage a team responsible for the Automotive OEM Global Supply Chain functions throughout the entire product lifecycle with direct reports located locally and in Poland.
- Directly supervise team members with daily observation, assuring appropriate attendance and providing assistance to team members
- Report operations performance monthly or as required in the Executive Forecast Review Meeting
- Establish goals and metrics and participate in internal and external audits
- Establish best practices and lead process improvement initiatives
- Create, document and oversee any changes to business process
- Create and monitor KPI's in support of S&OP Planning
- Communicate growth/decline impact of new products to existing products to internal stakeholders
- Establish, implement and measure processes to ensure on-time delivery for Finished Good (FG) across all levels of the organization and customers
- Establish, execute and measure Global FG inventory strategies
- Monitor and report inventory levels
- Shortages and recovery dates (Raw Material (RM) and FG)
- Excess levels (RM and FG)
- Life Time Buy (LTB) Component Review
- Evaluate and disposition excess or obsolete inventory
- Establish and manage global processes for prioritization of production schedules
- Implement and understand Engineering Change Orders (ECO) as required
- Establish service planning expectations for Automotive OEM in conjunction with Segment Board, Service Planning Manager and Product Support Manager
- Establish production planning expectations for Automotive OEM in conjunction with manufacturing managers including shop order release/maintenance, material planning and capacity planning
- Work with HR to address employee relations issues as needed including writing and conducting annual performance evaluations
- Interview, hire and train associates as required
- Oversee training and mentoring of new associates
Global Supply Chain Team Lead
Garmin International, Inc.
11.2019 - 06.2022
- Lead and ensure execution of new production introduction, global supply chain, demand planning, production planning and service planning initiatives in correspondence with systems, process and procedures within the Automotive OEM segment
- Develop and maintain overall Supply Chain processes and apply with global cross functional departments
- Ensure all required and communicated data analysis is accurate and concise
- Perform departmental tasks and goals while assisting with any assigned special projects
- Collaborate with global Garmin sites for alignment of business process and procedures related to planning and manufacturing
- Monitor and review areas of improvement
- Recommend and lead implementation of tools to improve organization and departmental functions
- Assist in interviews during the hiring process and lead training activities for new hires
- Mentor, coach and develop team members
- Partner with cross functional teams to drive supply/forecasting/demand to meet business needs
- Collaborate with cross-functional teams including but not limited to Engineering, Project Management, Manufacturing, Logistics and Business Development
- Support review of department metrics and customer scorecards
- Prepare and present segment updates monthly to senior leadership
- Key understanding of MRP, ERP, Inventory and Forecast Planning, Logistics and Distribution, ECO, Product Lifecycle transitions and Demand Planning
Sr. Automotive OEM Global Supply Chain Planner
Garmin International, Inc.
07.2017 - 11.2019
- Manage all requirements and forecast projections for multiple Automotive OEM accounts and their product requests
- Support as a central point of contact supply chain planning responsibilities
- Including New Product Introduction (NPI), Demand Planning, Global Supply Chain Planning and Order Management
- Manage products from the product launch to the phase out directly with customer, production facility and sales manager
- Collaborate with other global cross-functional departments within Garmin to ensure a positive experience and timely delivery to support customer needs
- Key understanding of MRP, ERP, Inventory and Forecast Planning, Logistics and Distribution, ECO, Product Lifecycle transitions and Demand Planning
- Coordinator for new products in Product in Development (PID) with other associates during development, pilot, prototype and ramp-up of manufacturing
- Manage the planning, ordering and delivery of assigned components, products or services to ensure on-time delivery for prototype, pilot run and mass production units
Global Supply Chain Planner
Garmin International, Inc.
01.2016 - 12.2016
- Manage the Global Supply Chain for the Fitness segment of products fulfilling production out our Taiwan facility and shipping into our three global organizations in Australia, Europe, and the United States
- Managed a profile of 99 units and 74 accessories while launching eight new product families to the market during 2016, while also fulfilling dummy unit demands for all active products
- Key understanding of MRP, ERP, Inventory and Forecast Planning, Logistics and Distribution, ECO, Product Lifecycle transitions and Demand Planning
- Manage direct shipment efforts from our production facility to customers as needed to bypass our distribution centers to save time in critical situations for meeting promotional deadlines
- Frequently collaborated with our Global Demand Planning teams, Global Transportation teams, Production Planning team, Sales and Marketing, Shipping and Receiving, Service Planning and Re-work teams
- Demonstrated an understanding and followed departmental processes and performance of essential functions including Purchasing, manufacturing, and order administration processes
- Exercised timely and efficient communication with both internal and external customers to meet and exceed customer expectations
- Support reliable resolution through effective problem solving and researching of corrective action plans by assembling data and making accurate recommendation which supports operations and planning functions
- Demonstrated key senses of urgency, commitment, and ownership while multi-tasking and working priorities daily.
Automotive OEM Global Supply Chain Planner
Garmin International, Inc.
12.2010 - 12.2015
- Manage all requirements and forecast projections for multiple Automotive OEM accounts and their product requests
- Support as a central point of contact supply chain planning responsibilities
- Lifecycle management including NPI, Demand Planning, Global Supply Chain Planning and Order Management
- Manage products from the product launch to the phase out directly with our Customer, Production Facility and Sales Manager
- Collaborate with other global cross functional departments within Garmin to ensure a positive experience and timely delivery to support customer needs
- Key understanding of MRP, ERP, Inventory and Forecast Planning, Logistics and Distribution, ECO, Product Lifecycle transitions and Demand Planning
- Coordinator for new products in PID with other associates during development, pilot, prototype and ramp-up of manufacturing
- Manage the planning, ordering and delivery of assigned components, products, or services to ensure on-time delivery for prototype, pilot run and mass production units
- Manage the alignment of phase in launches and phase out of finished goods to support Garmin’s Business Segment Team initiatives
- Provide timely and accurate reporting measures to management on manufacturing readiness and delivery performance for new products
- Provide reliable solutions to a variety of problems using efficient problem solving while accurately determining root cause and corrective action recommendations
- Manage multiple accounts during model year change overs and launching of new programs all together
- Ensure customer requirements for shipping and labeling are set-up and properly in the system to automate processes.
Demand Planner
Garmin International, Inc.
11.2007 - 12.2010
- Manage all requirements and projections for multiple Collaborative, Planning, Forecasting and Replenishment (CPFR) customers and their product requests
- Investigate variances and trends among the market based on seasonal and promotional trends
- Collaborate with the Sales Managers for large consumer programs and logistic customers making a significant impact on our inventories and recommend action plans as necessary
- Communicate directly with our Global Supply Chain Planners to ensure sufficient supply of products is available to support the demand in a timely manner
- Ensure inventory and customer service levels are established and maintained for CPFR and Automotive OEM customers
- Manage the launch and phase out transitions specifically for Automotive OEM customers, but also consumer retail resets for floor assortments
- Collaborate weekly through conference calls with CPFR customers to discuss programs, point of sale sell through, inventory positions and future forecasts
- Manage forecasts on a weekly basis and monitor all sales orders from EDI transmission to delivery to customer
- Analyze forecasting metrics weekly to determine if and where a change needs to be made based on market trends and sales history
- Ensure forecasts aligned with sales orders to accurately drive demand to our Production Facility and Supply Chain Planners for mass production for timely fulfillment and best efficiency
- Routinely presented individual customer report cards for delivery performance and in stock customer positions.
Merchandise Planner
Champion Custom Products/Gear for Sports
05.2006 - 11.2007
- Manage and direct product flow from item level development, forecasting and purchasing to order fulfillment
- Met established service levels by executing the inventory plan developed by merchandising and sales management
- Through analysis of current and projected inventory levels and by identifying sales trends, work closely with the Merchandise Planning Manager monitoring the seasonal plan and adjust when necessary to meet corporate objectives
- Manage the Champion T-Shirt product class for both Men and Youth
- Utilize computer programs (Oracle, Rockport, Forecasting/Ladder Plan, Sales Analyzer, Excel and Word) to maintain inventory levels and respond to sales trends to meet corporate objectives
Merchandise Planning Administrator
Champion Custom Products/Gear for Sports
08.2005 - 05.2006
- Assist Product Planning Manager by providing administrative support and assistance with operational tasks
- Utilize various computer systems (Oracle, Rockport, Excel, and Word) to effectively communicate with all levels of management, internal departments, and suppliers
- Conducted master item set-up and maintenance within the Oracle system
- Monitor purchase price within the Rockport System to ensure accurate accounting
- Assist in purchase order and shipping notice data entry
- Identify and resolve daily order receipt exceptions
- Monitor the weekly PTR (Production Tracking Report) to identify supplier production revisions
- Manage Champion initiated purchase orders revision within Rockport
- Manage overcommitted orders hold process
- Complete other special projects as required by the Merchandising Department.
Education
Masters - Business Administration
Mid-America Nazarene University
12.2015
Bachelor of Science - Business Administration
Kansas State University
12.2004
Avila University
12.2000
Skills
- Microsoft Office
- Oracle
- Product Central
- SharePoint
- Demantra
- Findpart
- JIRA
- Global Supply Chain
- Demand Forecasting
- New Product Introduction
- Program Management
- Account Management
- Customer Service
- Public Speaking
Timeline
Manager, Global Sales and Operations Planning
Garmin International, Inc.
06.2022 - Current
Global Supply Chain Team Lead
Garmin International, Inc.
11.2019 - 06.2022
Sr. Automotive OEM Global Supply Chain Planner
Garmin International, Inc.
07.2017 - 11.2019
Global Supply Chain Planner
Garmin International, Inc.
01.2016 - 12.2016
Automotive OEM Global Supply Chain Planner
Garmin International, Inc.
12.2010 - 12.2015
Demand Planner
Garmin International, Inc.
11.2007 - 12.2010
Merchandise Planner
Champion Custom Products/Gear for Sports
05.2006 - 11.2007
Merchandise Planning Administrator
Champion Custom Products/Gear for Sports
08.2005 - 05.2006
Masters - Business Administration
Mid-America Nazarene University
Bachelor of Science - Business Administration
Kansas State University
Avila University
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