Heath Martin
Tomball,TX
Summary
If you want to hire an actual human being with a brain. Look no further, for I can guarantee you an employee with a willingness to learn, change, & grow. An employee that can adapt to the many different situations life might throw. I strive to provide memorable quality experiences using one simple principle "If I were the customer, what experience would I want to have?" Using this principle, I am able to find a deep sense of passion & purpose for the task I am given. Whether it be providing a clean restroom space, a perfectly crafted item, or just a memorable experience. Regardless of the task, my goal is to make people happy & keep em coming back!
Overview
3
3
years of professional experience
1
1
Certification
Work History
Barista
Starbucks
04.2024 - 04.2025
- Made meaningful customer connections.
- Prepared high-quality beverages in accordance with Starbucks standards.
- Maintained cleanliness and organization of workspace to ensure a safe environment.
- Operated espresso machines and other equipment efficiently to meet demand.
- Worked at a Mall location.
- Performed opening & closing procedures.
- Collaborated with team members to optimize workflow during peak hours.
- Assisted in training new baristas on beverage preparation and customer service protocols.
- Managed inventory levels, restocking supplies as needed to support operations.
Store Clerk & Barista
COMIX CAFE
02.2023 - 04.2023
- Operated cash register and accurately processed payments, returns, and exchanges.
- Maintained cleanliness and organization of the store.
- Built and maintained positive working relationships with co-workers.
- Welcomed customers and answered questions regarding menu items and preparation methods.
- Demonstrated ability to work collaboratively with customers and colleagues to create a positive & unique customer experience.
- Maintained clean and healthy environment by following proper safety and sanitation regulations.
- Prepared Teas, Coffees, and Frappuccinos.
Cashier/Waiter & Food Prep
VINA DELI
05.2022 - 11.2022
- Operated cash register and accurately processed & memorized orders while sending tickets to the kitchen.
- Cleaned and sanitized workstations, counters, steam tables and other equipment.
- Maintained cleanliness of front of house by wiping tables, restocking supplies, sweeping floors, and emptying trash receptacles.
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
- Assisted in training new hires.
- Developed strong customer service skills.
- Packaged and prepped food.
- Followed all safety protocols for handling food and beverages according to health department regulations.
- Demonstrated ability to work independently with minimal supervision as well as part of a team environment.
Skills
- Customer Connection
- Attention to Detail
- Willingness to Learn & Listen
- Interpersonal Skills
- Leadership
- Fast Learner
Certification
Food Handlers Certificate
Timeline
Barista
Starbucks
04.2024 - 04.2025
Store Clerk & Barista
COMIX CAFE
02.2023 - 04.2023
Cashier/Waiter & Food Prep
VINA DELI
05.2022 - 11.2022