Heath Mitchell
Wethersfield,US
Summary
Professional with extensive experience at Main Street Creamery & Café and UConn Dairy Bar. Expert in customer service and teamwork, consistently enhancing customer satisfaction through effective communication. Proven ability to maintain a clean and organized workspace while multitasking during peak hours, ensuring efficient operations.
Overview
4
4
years of professional experience
Work History
Student Employee
Uconn Dairy Bar
Storrs, Connecticut
08.2025 - Current
- Maintained cleanliness and organization of the service area and equipment.
- Collaborated with team members to ensure smooth daily operations.
- Ensured compliance with health and safety standards in food handling procedures.
- Served ice cream and desserts to customers with attention to detail.
CREW MEMBER
Main Street Creamery & Cafe
Wethersfield, CT
03.2022 - Current
- Provided guidance and direction to coworkers regarding job duties and responsibilities.
- Assisted in training new employees on proper scooping techniques and procedures.
- Handled customer inquiries and resolved issues to enhance experiences.
- Maintained the cleanliness of the shop to ensure a welcoming environment.
- Handled cash transactions accurately at the register.
Education
BACHELOR OF ARTS (B.A.) - APPLIED DATA ANALYSIS
University of Connecticut
Storrs, CT, US05.2028
HIGH SCHOOL DIPLOMA -
Wethersfield High School
Wethersfield06.2024
Skills
- Customer service
- Teamwork and collaboration
- Cleaning and sanitizing
- Multitasking and organization
- Leadership
- Employee training
Timeline
Student Employee
Uconn Dairy Bar
08.2025 - Current
CREW MEMBER
Main Street Creamery & Cafe
03.2022 - Current
BACHELOR OF ARTS (B.A.) - APPLIED DATA ANALYSIS
University of Connecticut
HIGH SCHOOL DIPLOMA -
Wethersfield High School