Summary
Overview
Work History
Education
Skills
Timeline
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Heath Powell

Coral Springs,FL

Summary

Dynamic Industry Leader with a proven track record in driving growth and team success. An inspirational and high-achieving leader in the dealership industry, I possess extensive experience in driving sales performance and cultivating top-performing teams. My data-driven approach and relentless work ethic empower teams to consistently surpass targets. With a strong history of personal sales success and a passion for developing talent, I lead by example, fostering a culture of excellence that motivates teams to exceed their goals. I learned a ton from my 8 years working along side one of the greats, "Grant Cardone" is to show up no matter what! Even when your eyes are bleeding!"

Overview

28
28
years of professional experience

Work History

President/CRO

Burton INTL
03.2024 - 09.2024
  • In charge of revenue growth and strategy
  • Managed sales, customer success management, marketing and demand generation
  • Dealt directly with the customer, market insights, strategic planning and innovation.
  • Hired and managed employees to maximize productivity while training staff on best practices and protocols.
  • Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
  • Managed crisis situations effectively while minimizing disruption to daily operations.
  • Enhanced company performance by implementing strategic plans and overseeing daily operations.
  • Cultivated strong relationships with external partners to foster collaboration and maximize resources.
  • Established a culture of accountability by setting clear expectations and holding individuals responsible for results.
  • Streamlined organizational processes by evaluating current systems and implementing improvements.

Internet Director

Coral Springs Honda
09.2019 - 01.2024
  • In charge of hiring, building, training and leading BDC teams for Coral Springs Honda, KIA, Buick/GMC & Pre-Owned Super Center.
  • Enhanced customer retention through exceptional communication, increased sales leads by implementing targeted marketing campaigns, and streamlined BDC operations.
  • Strategized with online vendors and sales managers for successful implementation of advertising drives.
  • Negotiated with third-party providers to receive cost-effective services while staying on budget.
  • Improved lead generation efforts through strategic targeting of prospective customers on social media platforms.
  • Increased sales revenue with targeted email marketing campaigns and social media promotions.
  • Managed operations within Internet/BDC department and applied knowledge of inventory tools, social media, CRM, and reputation management strategies to attract new customers.
  • Managed online marketing campaigns for increased brand visibility and customer engagement.
  • Developed and maintained a strong online presence, driving traffic to the company''s website.
  • Analyzed web analytics data, identifying trends and areas for improvement in user experience.
  • Monitored internet traffic and strategically managed email marketing campaigns to facilitate new sales.
  • Stayed current with industry trends and emerging technologies, applying this knowledge to improve the company''s digital strategy.
  • Oversaw preparation of marketing copy, images, videos, emails, and other collateral.

Store Director

Southfork Chrysler Dodge Jeep Ram
10.2018 - 10.2019
  • Responsible to hire, train, empower, supervise, and motivate staff to set goals and produce at high levels.
  • Collaborated with other Store Directors on regional initiatives aimed at increasing brand presence in local markets.
  • Protected store from loss or theft by setting and enforcing clear security policies.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Optimized merchandising layouts based on shopper insights and market trends leading to enhanced product visibility.
  • Addressed customer concerns promptly and effectively, resulting in increased loyalty and repeat business.
  • Oversaw staffing and training, safety compliance, inventory control and financial functions.
  • Improved employee retention rates by creating a positive work environment that fostered teamwork and camaraderie among staff members.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Completed point of sale opening and closing procedures.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Conducted regular performance evaluations for staff members, identifying areas for growth and development.

Team Leader

Cardone Training Technologies, Inc
01.2012 - 01.2018
  • Top producing sales professional responsible for generating over $20 million in revenue
  • Successfully led Inside and Outside sales teams.
  • Analyzed sales and marketing data for improved strategies.
  • Improved brand visibility with well-executed promotional campaigns and engaging social media content.
  • Enhanced team collaboration through regular communication channels, fostering a positive work environment where ideas could flourish.
  • Managed sales promotions and marketing strategies on major social media sites.
  • Optimized sales processes, streamlining procedures for increased efficiency and better customer service.
  • Negotiated contracts skillfully, achieving favorable terms that contributed to bottom-line results.
  • Managed cross-functional teams to execute successful product launches and marketing initiatives.
  • Led a high-performing sales team, providing coaching and ongoing support to ensure success.
  • Instructed & trained sales staff on cross-selling and up-selling techniques.
  • Produced strong revenue numbers and continued promotional success with continued coaching of sales and marketing teams.
  • Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
  • Developed compelling presentation decks to gain approval for ideas and communicate results.
  • Drove sales by developing multi-million dollar contract sales.
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback .
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
  • Assisted in recruitment to build team of top performers.
  • Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
  • Promoted culture of continuous improvement by encouraging feedback from all organizational levels and implementing actionable changes.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.

General Sales Manager

James Corlew Chevrolet
01.2000 - 12.2012
  • Increased sales revenue by implementing strategic marketing campaigns and developing a high-performing sales team.
  • Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Implemented effective pricing strategies that balanced profit margins while remaining competitive in the marketplace.
  • Applied established sales techniques and persuasive communication skills to meet personal sales objectives.
  • Developed a high-performing sales team through consistent coaching, training, and motivation techniques.
  • Achieved sales targets consistently by closely monitoring sales performance and adjusting strategies as needed.
  • Streamlined communication channels between sales, marketing, and customer service departments to ensure a cohesive approach to business development.
  • Upheld company policies and implemented standards fairly.
  • Reduced operational costs by identifying inefficiencies within the sales process and recommending targeted improvements.
  • Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
  • Increased sales revenue by implementing strategic marketing campaigns and fostering strong customer relationships.
  • Developed and implemented comprehensive salesperson training program.
  • Streamlined sales processes for improved efficiency, resulting in higher close rates and shorter sales cycles.
  • Cultivated a positive work environment that motivated staff members to exceed individual and team goals regularly.
  • Maintained extensive knowledge of company products and services.
  • Analyzed market trends to adjust sales forecasts accordingly, ensuring inventory levels met fluctuating demand patterns.
  • Enhanced customer satisfaction by delivering personalized service and addressing concerns in a timely manner.
  • Mentored junior staff members, fostering professional growth and development within the organization''s talent pool.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
  • Built relationships with customers and community to establish long-term business growth.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
  • Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.

Infantry Squad leader

U.S. Army
11.1996 - 11.1999
  • Honorable discharge.
  • Managed logistical requirements for the squad, ensuring appropriate equipment allocation and maintenance schedules were followed.
  • Maintained a high level of discipline and professionalism in the squad, leading by example at all times.
  • Improved squad performance by implementing rigorous training and evaluation methods.
  • Mentored junior soldiers on career progression opportunities within the Infantry field, providing guidance on promotion paths and required qualifications for advancement.
  • Developed cohesion among team members through regular team-building exercises and open communication.
  • Coordinated with higher command echelons for resource allocation, sharing valuable intel from ground-level observations to inform decision-making processes.
  • Identified issues between soldiers and successfully resolved problems through active listening and interpersonal communication.
  • Supervised and led squad of 5 soldiers, setting high standard of efficiency, loyalty, and integrity.
  • Ensured mission success with thorough planning, preparation, and execution of tactical operations.
  • Fostered a positive learning environment within the squad, encouraging professional development through continued education opportunities.
  • Evaluated subordinates'' job performances using objective criteria to recommend promotions or disciplinary actions when needed.
  • Conducted regular physical fitness tests to ensure optimal performance levels among squad members during strenuous activities or combat situations.
  • Instructed team members in reconnaissance techniques such as map reading, compass use, navigation skills enhancing their situational awareness abilities.
  • Promoted a culture of continuous improvement within the squad, consistently seeking ways to optimize processes and increase efficiency.
  • Maintained current in-depth knowledge of team member strengths and weaknesses to most effectively plan battle strategy.
  • Submitted work orders to have Humvee vehicles repaired and checked each one thoroughly upon return to service.
  • Led fire team during infantry dismounted battle drills and situational training exercises.
  • Developed highly effective communication lines between squad members by implementing standard radio procedures and communication protocols.
  • Trained teams on emergency situation preparedness and integration of tactical planning, equipment maintenance and weapon use.
  • Maintained property and equipment inventory and crew assignments.
  • Constructed and camouflaged infantry positions and equipment to prevent detection.
  • Maintained secure communication systems to relay information to and from command teams.

Education

High School Diploma -

South-West Edgecombe Highschool
Pinetops, NC

Skills

  • Leadership & team Building
  • Sales and Marketing
  • Business Development & Planning
  • Staff sales Coaching/training
  • Integrity & ethics
  • Effective Communicator
  • People and Culture
  • People Development
  • Revenue Generation & Growth
  • Management
  • Innovative and Visionary
  • Sales Coordination
  • CRM Software
  • Customer Retention
  • Cold Calling
  • Organizational Leadership
  • Employee Relations
  • Company Representation
  • Product Promotion
  • Strategic Planning
  • Operations and Operational Excellence
  • Crisis Management
  • Project Management
  • Negotiation
  • Process Improvement
  • Strategic Visioning
  • Vendor Sourcing and Negotiations
  • Staff Management
  • Innovation and Creativity
  • Technology literacy
  • Remote Team Management
  • Marketing and Advertising
  • Goal Setting
  • Approachable leader
  • Management Team Leadership
  • Adaptable and Flexible
  • Executive Leadership
  • Cross-Functional Collaboration
  • Client Relationship Building
  • Employee Coaching
  • Client Engagement
  • Community Outreach

Timeline

President/CRO

Burton INTL
03.2024 - 09.2024

Internet Director

Coral Springs Honda
09.2019 - 01.2024

Store Director

Southfork Chrysler Dodge Jeep Ram
10.2018 - 10.2019

Team Leader

Cardone Training Technologies, Inc
01.2012 - 01.2018

General Sales Manager

James Corlew Chevrolet
01.2000 - 12.2012

Infantry Squad leader

U.S. Army
11.1996 - 11.1999

High School Diploma -

South-West Edgecombe Highschool

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Heath Powell