HEATH SCHWARTZ

SALES LEADER, BUSINESS DEVELOPMENT, CIO

Dynamic, accomplished sales and technical professional highly regarded for leveraging expertise in operations management, business solutions, and customer focus to accelerate business development while providing exceptional outcomes for customers. Demonstrated skills in solution selling, business development, strategic partnerships, account management, sales processes, and professional services. Proven track record of working effectively with single and multi-disciplinary team members to optimize performance outcomes. Respected as a motivational, influential leader and collaborator who guides team members in successfully realizing company objectives through a people-focused approach. Educational qualifications include studying business at Northeastern State University, as well as several certifications through the years that focused on technical and professional growth. Out-of-the-box thinker committed to making continuous improvements in process, communication, customer satisfaction, and quality assurance to enable long-term growth.

• Regional management of three (3) remote offices across two (2) states driving an average of 334% growth
• Managed a remote office of nine (9) employees, including engineering, sales, and IT architecture
• Experienced incredible YOY growth ending FY21 with $6.8Mil in revenue (40% growth), $1.5Mil in gross margin (84% growth), and $463k net profit (1343% growth) across the South Region for TGS
• As a consulting CIO, I worked with a regional company for six (6) months to do long term strategic planning, redesign, and implementation of new security strategy, data center and network, migration to an MSP, and moving their phone system to the cloud
• I was also able to streamline efficiency of their current processes, establish change control, develop escalation procedures, and put the focus back on their internal customers
• Performed a business GAP analysis for previous employer to look at policies, procedures, business operations, and personnel to ensure sustainable growth and success
• Created a Single Point of Failure (SPOF) audit for customers who continually struggle with outages
• Created the ARCK selling methodology which focuses on Activity, Relationship, Customer Service, and Knowledge
• Contributed to organizational leadership team, working cross-functionally with members of other disciplines, including operations, managed services, and engineering to promote continuous performance improvement and employee growth
• While an Account Manager previously at AOS, I was a consistent top producer averaging $2Mil in gross margin across my last five (5) years with the company
• In my nine (9) years with AOS/C1, I was the #1 Account Exective four (4) times and never ranked below #2 or #3 for the last eight (8) years I was there.
• Have consulted as a CIO (2021), infrastructure director, and senior level administrator
• Ran operations to include accounting, AR/AP, and developed reporting
• Am knowledgeable in understanding and managing a P&L, business planning, and budgeting.

Novell CNE