Summary
Overview
Work History
Education
Skills
Timeline
Generic

Heath Shelton

Mobile,AL

Summary

Graduated from Saint Clair County High School in 2022, worked throughout high school at subway and was extremely involved on campus. I was in a few leadership roles throughout high school such as Advanced Placement classes, I was over the entire brass section in band and I was also Band Captain, which means when anyone was having any problem whether it be a personal situation with another band member or a mental health issue or they just needed someone they could trust to go to that was my role. I was also in the drama club and I was on the yearbook staff, so I’d like to think i’m pretty good at having a lot going on and being able to keep track of all of it. Went to UAB for 1 year and worked throughout at my aunt’s cleaning business. I ended up taking a leave from school because it became too much out of pocket and have since tried to focus on working and finding a new career oriented job which is why i’m extremely excited about this opportunity and I sincerely appreciate the consideration.

Overview

4
4
years of professional experience

Work History

Produce/Grocery/Meat/Dairy/Frozen Team Member

Target
02.2023 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Learned to load and unload truck efficiently.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for orders.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong personal relationship skills.
  • Increased customer satisfaction with prompt and accurate responses to questions/concerns.
  • Assisted with inventory counts and stocking of merchandise.
  • Trained new team members
  • Assisted customers in selecting merchandise best suited to needs.
  • Broke down boxes and cartons, disposing of refuse in proper containers.
  • Gained recognition for delivering excellent customer service and do anything I could to help.
  • Delegated bigger projects to make operation and execution go as smooth as possible.
  • Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
  • Assisted in the onboarding of new team members by providing guidance, support, and training new members to make them feel comfortable and confident in the work they were doing.
  • Exceeded performance goals with care for attention to detail, time-management, and overall productivity.
  • Managed multiple projects simultaneously by prioritizing tasks effectively and adjusting workload as necessary to meet deadlines.
  • Monitored and verified merchandise for proper prices and labels.
  • Coordinated with suppliers to ensure timely delivery of products and resolve any discrepancies.
  • Ensured compliance with health and safety regulations, conducting regular checks and staff training.
  • Achieved high level of customer service with thorough product knowledge and attentive assistance.
  • Improved customer satisfaction by quickly helping each person find desired items.
  • Maintained clean and orderly store environment, ensuring pleasant shopping experience for customers.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Frequently inspected production area to verify proper equipment operation.
  • Gathered, organized and input information into digital database.
  • Collected, arranged, and input information into database system

Partner

Veronica Smith Cleaning Co.
08.2022 - 01.2023
  • Provided outstanding service to all individuals, promoting effective, and lasting business relationships.
  • Achieved successful client outcomes by identifying and addressing their unique needs and goals.
  • Stayed informed on industry developments and market trends to gain competitive advantage.
  • Networked with other professionals and organizations to expand contacts and opportunities.

Team Member

Subway
08.2021 - 01.2022
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
  • Promoted a positive work environment through effective communication with colleagues and supervisors.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
  • Developed and maintained positive relationships with customers to enhance service.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Delivered exceptional service by promptly addressing customer concerns and special requests.
  • Learned other teammates' work tasks to train as backup.
  • Operated dishwashing and sanitizing equipment according to manufacturer instructions.
  • Set up and broke down food service lines quickly to maintain service flow.
  • Enhanced customer satisfaction by maintaining a clean and organized dining area.
  • Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
  • Achieved consistent compliance with health department regulations through diligent adherence to policies and procedures.
  • Participated in regular trainings to stay current on industry best practices and trends.
  • Improved dining experience by maintaining clean and organized eating area.
  • Enhanced customer loyalty, remembering regulars' names and orders.
  • Maintained accurate records of food temperatures to ensure safety standards were met.

Education

Psychology - Psychology

University of Alabama At Birmingham
Birmingham, AL
04.2026

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving

Timeline

Produce/Grocery/Meat/Dairy/Frozen Team Member

Target
02.2023 - Current

Partner

Veronica Smith Cleaning Co.
08.2022 - 01.2023

Team Member

Subway
08.2021 - 01.2022

Psychology - Psychology

University of Alabama At Birmingham
Heath Shelton