Summary
Overview
Work History
Education
Skills
Timeline
Generic
Heather Meek

Heather Meek

Denver,CO

Summary

Personable leader with solid background providing support and assistance to new employees. Skilled in creating professional relationships that foster a comfortable learning environment. Strong organizational skills and dedicated to upholding high work standards. Hardworking and passionate job seeker eager to secure a new career. Ready to help team achieve company goals.

Overview

25
25
years of professional experience

Work History

Customer Returns Learning Ambassador

Amazon
08.2022 - Current
  • Mentor new hires, resulting in stronger staff development and increased productivity.
  • Working to problem solve any issues that are presented
  • Regularly tasked with orientation and training groups of 30 newly hired employees
  • Assisted in the disbursement of new processes and refinements to meet company metrics
  • Boosted employee performance and confidence by providing regular constructive feedback and coaching.
  • Assisted in training new associates on best practices for handling returns efficiently and effectively.

Returns Associate

Amazon
08.2021 - 08.2022
  • Unloaded, inspected, and sort damaged and returned products.
  • Collaborated with team members to facilitate returns quickly and provide outstanding customer service.
  • Adhered to company safety guidelines to minimize warehouse accidents.
  • Documented returned product details in T-Rex inventory tracking system.
  • Assisted in training new associates on best practices for handling returns efficiently and effectively.

Assistant Store Manager

Color Innovation
01.2017 - 01.2019
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.

Print Shop Assistant

Office Depot
01.2017 - 01.2018
  • Collaborated with team members to complete large-scale projects on time and within budget constraints.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Office assistant

Nelson Chiropractic
01.2011 - 01.2013
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Increased customer satisfaction by providing professional and courteous front desk support.

Dispatcher

Conrad Yelvington /MM/Vulcan
01.2000 - 01.2007
  • Customer Service, computer work, answering multiple phone lines & daily reports.

Education

High School Diploma -

Escambia High School
Pensacola, FL

Skills

    Adaptive Learning

    Peer Mentoring

    Lesson implementation

    Team Player

    Attention to Detail

    Demonstrator Training

    Work Planning and Prioritization

    Word Processing

    Public Speaking

    Microsoft Office

    Computer Operation

    Customer Relations

Timeline

Customer Returns Learning Ambassador

Amazon
08.2022 - Current

Returns Associate

Amazon
08.2021 - 08.2022

Assistant Store Manager

Color Innovation
01.2017 - 01.2019

Print Shop Assistant

Office Depot
01.2017 - 01.2018

Office assistant

Nelson Chiropractic
01.2011 - 01.2013

Dispatcher

Conrad Yelvington /MM/Vulcan
01.2000 - 01.2007

High School Diploma -

Escambia High School

Similar Profiles

CREATE PROFILE
Heather Meek