Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Heather Adams

Indian Head,MD

Summary

Quality-driven production leader with proven success in organizing workflows and coordinating resources to meet challenging goals. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Production Manager

RR Donnelley
White Plains, MD
05.2022 - Current
  • Monitored the daily operations of the production team, providing guidance and support as needed.
  • Ensured that all safety policies and regulations were followed in accordance with company standards.
  • Coordinated with other departments to ensure smooth flow of materials throughout the production process.
  • Trained new employees on proper use of equipment, safety procedures, and job functions.
  • Monitored equipment, checked supplies and coordinated manpower to meet expected demand.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.

Fulfillment Lead

RR Donnelley
White Plains, MD
11.2015 - 05.2022
  • Ensured accuracy of orders prior to shipping by verifying the quantity, product type, and address information.
  • Maintained records of inventory levels, stock movements, and customer orders.
  • Managed relationships with customers and carriers to ensure smooth delivery operations.
  • Trained new employees regarding warehouse procedures and standards.
  • Operated forklift and pallet jack to transport heavy loads.
  • Maintained accurate billing records for payment reconciliation purposes.

Warehouse Associate

Ossur Americas
West Deptford, NJ
08.2012 - 10.2015
  • Operated a variety of material handling equipment including electric pallet jacks, hand-held scanners, and shrink wrap machines.
  • Prepared accurate shipping orders and bills of lading to direct and route materials.
  • Picked orders according to customer specifications, utilizing order sheets, pick lists, and item numbers.
  • Provided assistance in other areas of the warehouse when needed including receiving and stocking duties.

Education

High School Diploma -

Light House Christian Academy
Homeschool
06-2003

Skills

  • Staffing management
  • Root Cause Analysis
  • Quality assurance standards
  • Continuous improvements
  • Client Billing
  • Work Planning and Prioritization

Certification

  • American Red Cross: Adult and Pediatric First Aid/CPR/AED valid until 1/16/2026
  • Certified Forklift Operator

Timeline

Production Manager

RR Donnelley
05.2022 - Current

Fulfillment Lead

RR Donnelley
11.2015 - 05.2022

Warehouse Associate

Ossur Americas
08.2012 - 10.2015

High School Diploma -

Light House Christian Academy

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Heather Adams