Summary
Overview
Work History
Education
Skills
Timeline
Generic

Heather Adkins

Starke,FL

Summary

Proven to enhance student safety and engagement, I leveraged my CPR certification and strong work ethic at Advanced Solutions for Kids to develop targeted support strategies, achieving a notable improvement in classroom organization. My background also includes roles in transportation and customer service, where I consistently received commendations for punctuality and service excellence. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

23
23
years of professional experience

Work History

Childcare Assistant Teacher

Advanced Solutions for Kids
08.2022 - Current
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Engaged with children on individual basis to build positive relationships and promote learning.
  • Communicated regularly with parents about daily activities and behaviors.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Assisted lead teacher with snack time, arts and crafts and putting children down for naps.
  • Instructed children in health and personal habits, such as eating, resting, and toileting.
  • Intervened in disruptive behavior, using positive reinforcement strategies to redirect and calm children.
  • Monitored classroom to verify safe and secure environment.
  • Maintained tidy environment to comply with cleanliness and sanitation standards.

Bus Driver

Student Transportation of America, STA
06.2017 - 08.2022
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Performed bus driving duties while keeping student safety in mind to maintain good safety record.
  • Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
  • Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
  • Maintained [Florida] driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
  • Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
  • Conducted pre-trip inspections of bus for safe operation.
  • Received excellent customer reviews for friendly, punctual transport services.
  • Kept bus interiors clean and tidy to provide comfortable passenger environments.
  • Completed pre- and post-trip bus inspections for safe passenger transportation.
  • Retained bus system, route and stop knowledge for informative customer advice.
  • Acted calmly, productively and professionally under pressure for helpful emergency response.
  • Communicated regularly with central dispatch teams to report delays and route changes.
  • Completed daily reports covering trip details, vehicle maintenance actions, and reportable incidents.
  • Operated large vehicles in difficult urban and rural conditions.
  • Aided passengers with disabilities or special needs.
  • Developed and maintained positive relationships with passengers and other drivers.
  • Participated in regular training sessions to stay up-to-date on safety regulations and driving techniques.
  • Inspected bus for any mechanical issues before departure.

Bus Driver

Birnie Bus Service Inc.
06.2012 - 06.2017
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Performed bus driving duties while keeping student safety in mind to maintain good safety record.
  • Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
  • Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
  • Maintained [Florida] driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
  • Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
  • Conducted pre-trip inspections of bus for safe operation.
  • Received excellent customer reviews for friendly, punctual transport services.
  • Kept bus interiors clean and tidy to provide comfortable passenger environments.
  • Completed pre- and post-trip bus inspections for safe passenger transportation.
  • Acted calmly, productively and professionally under pressure for helpful emergency response.
  • Operated large vehicles in difficult urban and rural conditions.
  • Completed daily reports covering trip details, vehicle maintenance actions, and reportable incidents.
  • Aided passengers with disabilities or special needs.

Bus Driver

Durham School Bus Services
07.2006 - 06.2012
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Performed bus driving duties while keeping student safety in mind to maintain good safety record.
  • Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
  • Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
  • Maintained Florida driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
  • Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
  • Conducted pre-trip inspections of bus for safe operation.
  • Received excellent customer reviews for friendly, punctual transport services.
  • Kept bus interiors clean and tidy to provide comfortable passenger environments.
  • Completed pre- and post-trip bus inspections for safe passenger transportation.
  • Acted calmly, productively and professionally under pressure for helpful emergency response.
  • Completed daily reports covering trip details, vehicle maintenance actions, and reportable incidents.
  • Operated large vehicles in difficult urban and rural conditions.
  • Aided passengers with disabilities or special needs.

Housekeeper

Maid Brigade
08.2005 - 06.2006
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Verified cleanliness and organization of storage areas and carts.
  • Dusted picture frames and wall hangings with cloth.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.

Cashier

Gate Gas Station
04.2003 - 08.2005
  • Welcomed customers and helped determine their needs.
  • Restocked and organized merchandise in front lanes.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Answered questions about store policies and addressed customer concerns.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Built relationships with customers to encourage repeat business.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Operated cash register to record transactions accurately and efficiently.

Data Entry Clerk

Adkins Farm Llc
01.2002 - 02.2003
  • Sorted documents and maintained organized filing process.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Organized, sorted, and checked input data against original documents.
  • Completed data entry tasks with accuracy and efficiency.
  • Maintained files, records, and chronologies of entry activities.
  • Followed data entry protocols, rules and regulations.
  • Updated and maintained customer information, documents and records.
  • Checked for accuracy by verifying data and records.

Education

High School Diploma -

Edward H. White High School
Jacksonville, FL
06.2001

Skills

  • CPR Certified
  • Classroom Organization
  • Nutrition knowledge
  • Safety Monitoring
  • Strong Work Ethic

Timeline

Childcare Assistant Teacher

Advanced Solutions for Kids
08.2022 - Current

Bus Driver

Student Transportation of America, STA
06.2017 - 08.2022

Bus Driver

Birnie Bus Service Inc.
06.2012 - 06.2017

Bus Driver

Durham School Bus Services
07.2006 - 06.2012

Housekeeper

Maid Brigade
08.2005 - 06.2006

Cashier

Gate Gas Station
04.2003 - 08.2005

Data Entry Clerk

Adkins Farm Llc
01.2002 - 02.2003

High School Diploma -

Edward H. White High School
Heather Adkins