Heather Adkins
Starke,FL
Summary
Proven to enhance student safety and engagement, I leveraged my CPR certification and strong work ethic at Advanced Solutions for Kids to develop targeted support strategies, achieving a notable improvement in classroom organization. My background also includes roles in transportation and customer service, where I consistently received commendations for punctuality and service excellence. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
23
23
years of professional experience
Work History
Childcare Assistant Teacher
Advanced Solutions for Kids
Fleming Island, FL
08.2022 - Current
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Communicated regularly with parents about daily activities and behaviors.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Assisted lead teacher with snack time, arts and crafts and putting children down for naps.
- Instructed children in health and personal habits, such as eating, resting, and toileting.
- Intervened in disruptive behavior, using positive reinforcement strategies to redirect and calm children.
- Monitored classroom to verify safe and secure environment.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
Bus Driver
Student Transportation of America, STA
Jacksonville, FL
06.2017 - 08.2022
- Transported passengers safely along prescribed routes according to tight schedules.
- Performed bus driving duties while keeping student safety in mind to maintain good safety record.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
- Maintained [Florida] driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
- Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
- Conducted pre-trip inspections of bus for safe operation.
- Received excellent customer reviews for friendly, punctual transport services.
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Retained bus system, route and stop knowledge for informative customer advice.
- Acted calmly, productively and professionally under pressure for helpful emergency response.
- Communicated regularly with central dispatch teams to report delays and route changes.
- Completed daily reports covering trip details, vehicle maintenance actions, and reportable incidents.
- Operated large vehicles in difficult urban and rural conditions.
- Aided passengers with disabilities or special needs.
- Developed and maintained positive relationships with passengers and other drivers.
- Participated in regular training sessions to stay up-to-date on safety regulations and driving techniques.
- Inspected bus for any mechanical issues before departure.
Bus Driver
Birnie Bus Service Inc.
Jacksonville, FL
06.2012 - 06.2017
- Transported passengers safely along prescribed routes according to tight schedules.
- Performed bus driving duties while keeping student safety in mind to maintain good safety record.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
- Maintained [Florida] driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
- Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
- Conducted pre-trip inspections of bus for safe operation.
- Received excellent customer reviews for friendly, punctual transport services.
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Acted calmly, productively and professionally under pressure for helpful emergency response.
- Operated large vehicles in difficult urban and rural conditions.
- Completed daily reports covering trip details, vehicle maintenance actions, and reportable incidents.
- Aided passengers with disabilities or special needs.
Bus Driver
Durham School Bus Services
Jacksonville, FL
07.2006 - 06.2012
- Transported passengers safely along prescribed routes according to tight schedules.
- Performed bus driving duties while keeping student safety in mind to maintain good safety record.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
- Maintained Florida driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
- Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
- Conducted pre-trip inspections of bus for safe operation.
- Received excellent customer reviews for friendly, punctual transport services.
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Acted calmly, productively and professionally under pressure for helpful emergency response.
- Completed daily reports covering trip details, vehicle maintenance actions, and reportable incidents.
- Operated large vehicles in difficult urban and rural conditions.
- Aided passengers with disabilities or special needs.
Housekeeper
Maid Brigade
Jacksonville, FL
08.2005 - 06.2006
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Verified cleanliness and organization of storage areas and carts.
- Dusted picture frames and wall hangings with cloth.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Cashier
Gate Gas Station
Jacksonville, FL
04.2003 - 08.2005
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Built relationships with customers to encourage repeat business.
- Performed cash, card, and check transactions to complete customer purchases.
- Handled cash with high accuracy and took care to check bills for fraud.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Operated cash register to record transactions accurately and efficiently.
Data Entry Clerk
Adkins Farm Llc
Starke, FL
01.2002 - 02.2003
- Sorted documents and maintained organized filing process.
- Scanned documents and saved in database to keep records of essential organizational information.
- Organized, sorted, and checked input data against original documents.
- Completed data entry tasks with accuracy and efficiency.
- Maintained files, records, and chronologies of entry activities.
- Followed data entry protocols, rules and regulations.
- Updated and maintained customer information, documents and records.
- Checked for accuracy by verifying data and records.
Education
High School Diploma -
Edward H. White High School
Jacksonville, FL06.2001
Skills
- CPR Certified
- Classroom Organization
- Nutrition knowledge
- Safety Monitoring
- Strong Work Ethic
Timeline
Childcare Assistant Teacher
Advanced Solutions for Kids
08.2022 - Current
Bus Driver
Student Transportation of America, STA
06.2017 - 08.2022
Bus Driver
Birnie Bus Service Inc.
06.2012 - 06.2017
Bus Driver
Durham School Bus Services
07.2006 - 06.2012
Housekeeper
Maid Brigade
08.2005 - 06.2006
Cashier
Gate Gas Station
04.2003 - 08.2005
Data Entry Clerk
Adkins Farm Llc
01.2002 - 02.2003
High School Diploma -
Edward H. White High School