Heather Alexander
Thousand Oaks,CA
Overview
2
2
years of professional experience
Work History
Regional Credit Analyst
Westlake Financial Services
07.2023 - Current
- Assessed credit risk and analyzed financial statements.
- Met and exceeded daily requirements of 4 hours talk time, 90 outbound calls, and structure 65 credit applications.
- Analyzed customer data such as financial statements to determine level of risk involved for extending credit.
- Analyzed credit scores to determine borrowers' creditworthiness.
- Reviewed credit reports to comprehensively view borrowers' credit history and identify potential red flags.
- Skilled at working independently and collaboratively in a team environment.
Manager
Splendid
11.2021 - 07.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
Bachelor of Science - Business Administration And Management
California State University - Channel Islands
Camarillo, CA05.2023
Skills
- Data Interpretation
- Microsoft Excel proficiency
- Oral and written communications
- Critical Thinking
- Teamwork and Collaboration
- Friendly, Positive Attitude
- Problem-Solving
Timeline
Regional Credit Analyst
Westlake Financial Services
07.2023 - Current
Manager
Splendid
11.2021 - 07.2023
Bachelor of Science - Business Administration And Management
California State University - Channel Islands