HEATHER ALEXANDER
Franklinville
Summary
Dynamic Project Manager with extensive experience leading complex, high-value projects within the defense and technology sectors. Adept at managing cross-functional teams, integrating processes post-acquisition, and delivering innovative solutions on time and within budget. Skilled in vendor relations, operational strategy, and aligning engineering, manufacturing, and quality teams toward common goals.
Overview
15
15
years of professional experience
Work History
Project Manager
Sigma Defense Systems LLC
Franklinville
05.2022 - Current
- Successfully managed organizational transition and integration process post-acquisition of Sub U Systems, maintaining operational continuity, workforce stability, and alignment of existing processes with Sigma’s corporate systems, policies, and culture.
- Manage full project lifecycle for military and government network equipment, from design and development to manufacturing and delivery.
- Oversee project timelines, budgets, and resources effectively to ensure on-time delivery within scope.
- Implement risk management and change control processes to reduce project delays and mitigate risks.
- Collaborate closely with the engineering, manufacturing, procurement, and quality assurance teams to ensure alignment and coordination throughout the project lifecycle.
- Maintain clear and consistent communication with customers to ensure expectations, guaranteeing customer satisfaction.
Director of Operations
Information Assurance Specialists Inc. DBA Sub U Systems
Turnersville
03.2018 - 05.2022
- Maintained seamless and secure business operations, contributing to improved productivity and organizational resilience.
- Oversaw and managed all aspects of company operations, including sales, procurement, payroll, supply chain, inventory management, human resources, and regulatory compliance.
- Established and maintained vendor relationships, while ensuring the quality analysis of contracted services.
- Collaborated closely with the Engineering team to prioritize tasks and assignments for timely order completion.
- Developed and implemented operational procedures, departmental goals, and policies to enhance overall efficiency.
Dispatcher / Office Assistant
American Transportation
West Deptford
12.2010 - 09.2017
- Dispatched 25+ truck drivers on dedicated regional and long-haul routes, ensuring on-time deliveries.
- Enforced safety regulations based on Federal Motor Carrier Safety Administration (FMCSA) and DOT Compliance.
- Optimized scheduling and route planning to maximize efficiency and profitability, while ensuring customer satisfaction.
- Resolved customer and driver issues quickly, maintaining high service levels.
- Managed correspondence, scheduling, and recordkeeping in a high-volume environment.
Education
Associate in Science - Marketing and Management
Gloucester County Community College
Sewell, NJ12.2006
Financial Management -
Rowan University
Glassboro, NJSkills
- Project lifecycle management
- Cross-functional team collaboration
- Post-acquisition integration
- Risk management
- Vendor and client relations
- Microsoft Office Suite
- Strong organizational and communication skills
- Problem solving
- Budgeting and forecasting
- Time management
Timeline
Project Manager
Sigma Defense Systems LLC
05.2022 - Current
Director of Operations
Information Assurance Specialists Inc. DBA Sub U Systems
03.2018 - 05.2022
Dispatcher / Office Assistant
American Transportation
12.2010 - 09.2017
Associate in Science - Marketing and Management
Gloucester County Community College
Financial Management -
Rowan University