Heather Allen

• Fostered a collaborative environment within the team, promoting effective communication and teamwork towards shared goals.
• Built rapport with customers and assessed needs to make product recommendations and upsell.
• Explained product features and benefits to customers to support decision-making for personalized options.
• Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.

• Managed daily store operations for smooth functioning and achieving sales targets.
• Developed and implemented floor plans and layouts to maximize customer satisfaction and sales.
• Managed a number of employees to maintain smooth-running operations of shop floor.

• Directed project execution with a focus on meeting deadlines and financial parameters.
• Created innovative ideas for gift basket designs.
• Contributed to the creation of long-term strategic plans that aligned with the company''s overall vision and goals.

5 Years Tax Litigation Clerk

3 Years Criminal Court Clerk

4 Years Criminal Appeals Clerk