Summary
Overview
Work History
Education
Skills
Timeline
Generic

Heather Almond

Medical Assistant/Caretaker
Lakeside,CA

Summary

Caring and competent Childcare provider and Elderly provider experienced in keeping kids safe while nurturing development with age-appropriate activities. Strong verbal and written communication skills, organized nature and proactive approach to solving problems and managing conflict. I am a very organized, efficient, hard working, quick learner and team player.

Overview

31
31
years of professional experience

Work History

Child Caregiver

Tim Bradshaw
01.2021 - 09.2023
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
  • Maintained effective schedule balance between rest periods, active play, and instruction.
  • Provided emotional support and guidance to children during difficult times.
  • Monitored children's activities to verify safety and wellbeing.
  • Read stories, sang songs and facilitated creative play.
  • Dispensed snacks and meals to children in accordance with nutritional guidelines.
  • Responded to inquiries from parents and guardians.

Front Desk Assistant

Alvarado Institute Of Skin Care
01.2019 - 09.2023
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Received, screened and routed incoming calls.
  • Handled payment and bill processing, change giving and payment collecting for guests.
  • Maintained clean and organized front desk areas to uphold polished company image.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.

Caretaker for elderly/disabled

01.2020 - 08.2023
  • Assisted elderly with daily living activities and physical therapies.
  • Encouraged elderly to engage in people-centered activities and participate in community.
  • Read and wrote shift reports and care notes for continuity of care.
  • Reported signs of elderly abuse and witnessed misappropriation to supervisor.
  • Maintained clean, safe, and well-organized patient environment.
  • Offered companionship and kindness to elderly patients.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
  • Entertained, conversed, and read aloud to keep patients mentally alert.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Administered medications following prescribed instructions to alleviate symptoms and discomfort, monitoring client reactions.

Volunteer

Lakeview Elementary
01.2017 - 12.2019
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Used strong interpersonal communication skills to convey information to others.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Provided administrative support to department leads to help organize events and fundraisers.

Medical Assistant

UCSD Medical Center
01.1993 - 12.2002
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Verified patient insurance coverage and collected required co-payments.
  • Completed EKGs and other tests based on patient presentation in office.
  • Prepared lab specimens for diagnostic evaluation.

Education

High School Diploma -

El Capitan High School
Santee
06.1992

Skills

  • Activities planning
  • Care Planning
  • Safety awareness
  • Emotional development
  • Childcare
  • Activity Planning
  • Cleaning requirements
  • Healthy environments
  • Housekeeping
  • Child Supervision

Timeline

Child Caregiver

Tim Bradshaw
01.2021 - 09.2023

Caretaker for elderly/disabled

01.2020 - 08.2023

Front Desk Assistant

Alvarado Institute Of Skin Care
01.2019 - 09.2023

Volunteer

Lakeview Elementary
01.2017 - 12.2019

Medical Assistant

UCSD Medical Center
01.1993 - 12.2002

High School Diploma -

El Capitan High School

Similar Profiles

CREATE PROFILE
Heather AlmondMedical Assistant/Caretaker