Summary
Overview
Work History
Education
Skills
Languages
Personal Information
References
Timeline
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Heather Alvarez

Heather Alvarez

Arlington,TX

Summary

Experienced support team member with an earnest and upbeat nature. Detail-oriented and organized multitasker with good communication strengths and demonstrated talent for handling dynamic and demanding needs. Competent in desktop applications.

Overview

5
5
years of professional experience

Work History

Support Specialist I

University of Texas at Arlington
Arlington, US
07.2024 - Current

Coordinated office operations, including calendar management, inventory restocking, and maintaining a clean and organized workspace. Efficiently processed data and managed spreadsheets and documents. Provided exceptional customer service to students and guests while also scheduling faculty meetings. Actively promoted student internships, processed applications, and disseminated opportunities through mass email communications. Collaborated with the team to coordinate annual student engagement and success events.

Cashier/Sales Associate

The Home Depot
Grand Prairie, US
09.2021 - 06.2024

Provided excellent customer service and efficiently processed returns while working in a team-oriented environment at The Home Depot. Maintained well-stocked and organized aisles. Occasionally assisted with spotting for forklift operators and responded to customer phone inquiries.

Personal Shopper

Walmart
Grand Prairie, US
09.2020 - 03.2021

As a Personal Shopper at Walmart, I excelled at providing excellent customer service, efficiently picking and downstacking customer orders, and ensuring accurate and timely carry-out service. I also maintained well-stocked and organized aisles, occasionally processed returns and answered customer phone calls, and collaborated effectively within a team to meet operational needs.

Crew Member

Wendy's
Grand Prairie, US
12.2019 - 06.2020

As a Wendy's Crew Member, I consistently provided excellent customer service while efficiently managing drive-through and front counter order taking, and accurately processing payments and refunds. I also maintained a clean and well-stocked work area and adhered to food handling and beverage preparation standards.

Education

Bachelor of Science - Biomedical Engineering, Communication

University of Texas At Arlington
Arlington, TX
05.2025

Associate in Science (AS) -

Dallas College
Dallas, TX
05.2024

High school diploma -

Dubiski Career High School
Grand Prairie, TX
05.2021

Skills

  • Organizational skills
  • Microsoft Office
  • Time management
  • Operating systems
  • Multitasking capacity
  • Team collaboration

Languages

Spanish
Professional

Personal Information

Work Permit: Authorized to work in the US for any employer

References

References available upon request.

Timeline

Support Specialist I

University of Texas at Arlington
07.2024 - Current

Cashier/Sales Associate

The Home Depot
09.2021 - 06.2024

Personal Shopper

Walmart
09.2020 - 03.2021

Crew Member

Wendy's
12.2019 - 06.2020

Bachelor of Science - Biomedical Engineering, Communication

University of Texas At Arlington

Associate in Science (AS) -

Dallas College

High school diploma -

Dubiski Career High School
Heather Alvarez