Heather Anderson
Sebago,ME
Summary
Skilled retail team member effective at multitasking to accomplish business goals and satisfy customer demands. Well-versed in shelf replenishment and recovery, inventory support and check-out management. Willing and eager to learn, trustworthy, and reliable. Performance-oriented and agile in efficiently completing diverse daily requirements.
Overview
7
7
years of professional experience
Work History
Convenience Store Worker I
Whistle Stop General Store
06.2023 - Current
- I ensure customers are greeted efficiently with a smile, receive their needs, and can leave the store happy in a timely fashion
- Assist with cooking and preparing a various variety of food, cashing customers out, and store cleanliness.
- Assisted customers by answering questions and fulfilling requests.
- Processed credit, debit and cash transactions correctly to obtain full payment of customer purchases.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Managed efficient cash register operations.
Waitress and Bartender
Fairgrounds Pizza and Pub
10.2017 - 05.2023
- Greeted all customers in a timely manner, striving to make everyone have a wonderful, relaxing experience from the time they walked in the door until the moment they left
- Respectfully understood and helped resolve any issues or concerns
- Provided professional service to all
- Handled cash and made transactions responsibly
- Assisted in the cleanliness of the restaurant
- Oversaw the front of house staff and wrote the schedule
- Counted money and closed cash registers at the end of the night.
Bakery Worker
Village Donut Shop And Bakery
03.2017 - 08.2017
- Operated and maintained bakery equipment, including ovens and mixers.
- Operated cash registers and processed payments accurately.
- Cleaned and maintained kitchen equipment and oven.
- Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
- Decorated cakes, cupcakes and other pastries according to customer requests.
- Processed customer orders and payment transactions.
- Produced consistently high-quality baked goods for customers.
Education
Associates Degree - Culinary Arts
Orlando Culinary Academy Le Cordon Bleu
Orlando, Florida10.2008
Skills
- Experience in high volume, fast paced businesses
- Computer Knowledge
- Cash handling experience
- Good typing skills
- Time Management and accuracy
- Education and experience in customer service
Timeline
Convenience Store Worker I
Whistle Stop General Store
06.2023 - Current
Waitress and Bartender
Fairgrounds Pizza and Pub
10.2017 - 05.2023
Bakery Worker
Village Donut Shop And Bakery
03.2017 - 08.2017
Associates Degree - Culinary Arts
Orlando Culinary Academy Le Cordon Bleu
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