Summary
Overview
Work History
Education
Skills
Work Preference
Timeline
BusinessDevelopmentManager
Heather Anderson

Heather Anderson

Milledgeville,GA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. History of resourcefulness and effective decision making. Willingness to take on added responsibilities to meet team goals.

Overview

25
25
years of professional experience

Work History

Laboratory Coordinator

Accel Research Sites
11.2022 - Current
  • Maintained a safe and organized lab environment by enforcing strict adherence to safety guidelines and lab protocols.
  • Served as liaison between laboratory personnel and external vendors to ensure seamless procurement of necessary materials and equipment.
  • Streamlined routine tasks such as sample preparation and data entry, increasing overall productivity.
  • Trained new personnel on laboratory techniques, instruments, and safety procedures to ensure smooth integration into the team.
  • Streamlined sample processing and data analysis, ensuring timely delivery of accurate results to researchers.
  • Implemented inventory management system, optimizing the procurement and usage of lab supplies and consumables.
  • Investigated and resolved issues related to laboratory processes and procedures.
  • Performed high complexity testing by preparing specimens for analysis and maintaining assay quality.
  • Prioritized work assigned, maintained accurate records of work performed and initiated corrective action in case of defective records or inadequate care plans.

Medical Assistant

Navicent Health Baldwin
07.2019 - 07.2021
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Collaborated with interdisciplinary healthcare teams to provide coordinated care for patients in various settings.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.

School Nurse Assistant

Department Of Defense (Youth Challenge Academy)
10.2018 - 05.2019
  • Administered medication to students as prescribed by physicians to provide necessary treatment and manage health conditions.
  • Monitored ongoing medical conditions such as asthma or diabetes, adjusting care plans accordingly to maintain optimal student wellness levels.
  • Served as liaison between families, school personnel, and other healthcare providers on behalf of students.
  • Assessed students'' physical and emotional well-being during daily clinic visits, providing appropriate care or referrals as needed.
  • Assessed student health and identified potential health concerns to provide appropriate care.
  • Served as a resource for faculty and staff by providing training on first aid, CPR, and other health-related topics.
  • Educated students on various health topics to promote overall health and wellbeing.
  • Maintained upkeep on defibrillators, blood pressure monitors and first aid kits to keep resources in working condition for emergencies.
  • Documented patient vitals, behaviors and conditions to communicate concerns to supervising nurse.
  • Provided skilled, timely and level-headed emergency response to injured or ill patients.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Managed immunization compliance within the school population to prevent the spread of communicable diseases.

Medical Assistant/ Surgical Assistant

Atlanta Hand Specialist
11.2016 - 03.2018
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Arranged supplies and instrumentation to meet needs of individual surgeons and enhance team efficiency.
  • Contributed to successful surgeries, anticipating surgeon needs and promptly delivering instruments.
  • Protected patients from infection by setting up and managing sterile operating fields.
  • Facilitated smooth transitions between surgeries with efficient room turnover times.
  • Gowned and gloved staff to help team prepare for surgeries.
  • Enhanced surgical efficiency with diligent preparation and organization of operating rooms.
  • Assisted with transfer of patients from recovery room to operating room, providing care and support.
  • Provided preoperative and postoperative education to patients and families to manage recovery.

Medical Assistant

Peachtree Orthopedic Clinic
08.2015 - 11.2016
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Taught patients about medications, procedures, and care plan instructions.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Scheduled surgeries. Coordinated surgical assistants, vendors and follow up care.

Medical Assistant

Resurgens Orthopaedics
07.1999 - 06.2015
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Enhanced patient experience by efficiently scheduling surgeries and coordinating necessary pre-operative appointments.
  • Meticulously maintained surgeon''s calendars, allowing them to focus on providing excellent patient care without administrative distractions or interruptions.
  • Increased patient satisfaction with pre-surgery preparation by providing clear instructions and addressing any concerns or questions.

Education

Interior Design

Georgia Southern University
Statesboro, GA

Nursing

Georgia Perimeter College
Decatur, GA

High School Diploma -

Walton High School
Marietta, GA
06.1988

Skills

  • Strong Organizational Skills
  • Detail Oriented
  • Excellent Communication Skills
  • Microsoft Office
  • Ability to remain calm in difficult situations
  • Excellent Customer Service
  • Professional and Mature
  • Documentation

Work Preference

Work Type

Full Time

Work Location

RemoteOn-SiteHybrid

Important To Me

Company CultureWork-life balanceHealthcare benefitsWork from home optionPaid time offStock Options / Equity / Profit Sharing401k match

Timeline

Laboratory Coordinator

Accel Research Sites
11.2022 - Current

Medical Assistant

Navicent Health Baldwin
07.2019 - 07.2021

School Nurse Assistant

Department Of Defense (Youth Challenge Academy)
10.2018 - 05.2019

Medical Assistant/ Surgical Assistant

Atlanta Hand Specialist
11.2016 - 03.2018

Medical Assistant

Peachtree Orthopedic Clinic
08.2015 - 11.2016

Medical Assistant

Resurgens Orthopaedics
07.1999 - 06.2015

Interior Design

Georgia Southern University

Nursing

Georgia Perimeter College

High School Diploma -

Walton High School
Heather Anderson