Summary
Overview
Work History
Education
Skills
Timeline
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Heather Andrew

Mineola,TX

Summary

Outgoing person with exceptional people skills, an approachable yet professional personality. Successful at multitasking and remaining calm and productive in high-demand positions. Looking to bring excitement and organization to an amazing company!

Overview

4
4
years of professional experience

Work History

Packer

Target
05.2021 - Current
  • Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
  • Proved successful working within tight deadlines and fast-paced environment.
  • Collaborated with team members to achieve daily goals and meet company objectives.
  • Completed daily orders with expert picking and packing of shipments.
  • Inspected items to identify discrepancies and damages and reported to supervisor.
  • Learned and followed warehouse safety protocols to prevent injuries and accidents.
  • Inspected products before packaging to avoid shipping defective or damaged goods to customers.
  • Operated tape machines, scales and label printers to package items correctly.
  • Maintained neat and organized work area to safeguard items and comply with cleanliness standards

Online Grocery Associate

Walmart
03.2020 - 04.2021
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Responded to customer requests for products, services, and company information.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.
  • Reviews orders prior to pick up for accuracy and purchase-by dates
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route
  • Helped customers locate products and checked store system for merchandise at other sites
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up

Cashier

Murphy USA
05.2019 - 01.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Restocked and organized merchandise in front lanes.
  • Greeted customers entering store and responded promptly to customer needs
  • Built relationships with customers to encourage repeat business
  • Worked flexible schedule and extra shifts to meet business needs

Education

High School Diploma -

Mineola High School
Mineola, TX
05.2003

Skills

Material Sort

  • Active Listening
  • Time Management
  • Valid Driver's License
  • Data Entry
  • Organization
  • Office Support
  • Professional Relationships
  • POS Systems
  • Multi-Line Phone Systems
  • Document Control
  • Schedule Management
  • Customer Relationship Management

Timeline

Packer

Target
05.2021 - Current

Online Grocery Associate

Walmart
03.2020 - 04.2021

Cashier

Murphy USA
05.2019 - 01.2020

High School Diploma -

Mineola High School

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Heather Andrew