HEATHER ANGELINETTA
Milwaukee,WI
Summary
Forward-thinking project management specialist, adept at regulatory compliance, and program evaluation. Proven track record in capacity building and grant management, enhancing program quality and ensuring adherence to donor regulations. Skilled in fostering strong relationships and delivering impactful training and technical assistance, driving organizational success in refugee integration initiatives.
Overview
19
19
years of professional experience
Work History
Senior Program Officer, Program Quality & Compliance
Church World Service
Remote, NY
11.2024 - Current
- Responsible for post-award management cycle oversight, including task management and sub-award deliverables.
- Monitor compliance with donor organizations' regulations and requirements throughout award management activities.
- Maintain and manage essential records and files linked to grants and contracts while overseeing additional records of compliance activities.
- Develop and deliver employee training on compliance policies, practices, and reporting systems.
- Identify, investigate, and report compliance issues, irregularities, and violations.
Program Officer, Integration Programs
Church World Service
Remote, NY
01.2023 - 11.2024
- Conduct desktop, onsite, and ongoing monitoring of affiliates and sub-offices for compliance with the guidelines of the Office for Refugee Resettlement; document findings, and present recommendations for corrective actions in written reports.
- Assist with the implementation and overall compliance of the Matching Grant (MG) Program in consultation with the supervisor, including the evaluation of programmatic changes and the review of impacts to the grant.
- Regularly review MG, policies, forms, and manuals in order to stay abreast of changes in program implementation.
- Analyze funding guidelines to ensure agency compliance and assist in the development or revision of CWS policies.
- Contribute to the development of the CWS MG proposal, assist with grant writing, reporting, data collection, and MG affiliate budget reviews for Matching Grant semi-annual and annual reports, and for responses to annual federal requests for proposals.
- Utilize and assist in the establishment of indicators to measure achievement and evaluate outcomes, identify program trends, promising practices, and areas for improvement, and make recommendations for program development and enhancement.
- Provide ongoing support and training to the CWS network regarding Matching Grant reporting, compliance, program management, database use, best practices in generating matching funds, and other key MG topic areas.
- Develop and provide needs-based technical assistance and training through e-learning modules, webinars, communities of practice, and one-on-one phone calls.
Senior Program Manager, Kansas State Office for Refugees
International Rescue Committee
Wichita, KS
05.2019 - 01.2023
- Lead the strategic planning and design of Office for Refugee Resettlement-funded integration programs to meet the needs of refugees in Kansas.
- Contribute to the preparation and review of Kansas State Office for Refugees funding opportunities, partner plans of operations, proposed outcomes, and budgets.
- Support Kansas state refugee resettlement agencies with the implementation and overall compliance of Cash-Medical Assistance (CMA) and Refugee Support Services (RSS) programming, including the evaluation of programmatic changes and the review of impacts to the grant.
- Conduct desktop, onsite, and ongoing monitoring of affiliates and sub-offices for compliance with the guidelines of CMA and RSS Programs; document findings, and present recommendations for corrective actions in written reports.
- Oversee the review of all data and finance reports submitted by sub-grantees, and report data as relevant and required at regular intervals to program donors, the Office for Refugee Resettlement.
- Provide technical assistance to three resettlement agencies and two remote placement sites for the suite of economic empowerment and employability programs that run throughout Kansas.
- Supervise staff, volunteers, and interns, including onboarding, training, staff development, and day-to-day supervision.
Anti-Trafficking Program Coordinator
International Rescue Committee
Wichita, KS
05.2019 - 01.2023
- Design, develop, and implement the IRC in Wichita's new anti-trafficking case management program.
- Develop program outreach strategies, and community mapping.
- Identify community training needs, develop trainings, and educate community groups, service providers, law enforcement, and vulnerable communities on the issue of human trafficking to increase awareness and identification of victims.
- Collect and analyze data while satisfying federal donor reporting requirements.
- Manage and monitor program and grant budgets, and implement budget realignments as necessary.
- Supervise staff, volunteers, and interns, including onboarding, training, staff development, and day-to-day supervision.
CMA Benefits Specialist
International Rescue Committee
Wichita, KS
05.2019 - 01.2023
- Identify eligible individuals and populations, and enroll them in CMA-based programs.
- Identify individuals' strengths, as well as potential barriers to accessing and maintaining current and future benefit program participation.
- Work with vulnerable populations to ensure a positive resettlement experience for both newly arrived refugees, as well as secondary migrants, ensuring timely and appropriate access to healthcare services, insurance coverage, and employment-based financial programs.
- Create and solidify community relationships and partnerships in order to better serve our clients.
Targeted Case Manager
Milwaukee Metal Health Associates
Milwaukee, WI
02.2018 - 04.2019
- Conduct initial and ongoing assessments of clients' strengths, barriers, available support systems, and current and future needs.
- Referrals to medical, substance abuse, education and vocational, and social services.
- Assistance with applying for and maintaining federal and community benefits.
- Crisis planning and stabilization.
Teaching & Research Assistant
University of Wisconsin-Milwaukee
Milwaukee, WI
08.2014 - 05.2017
- Facilitate the discussion sections of the current semester's curriculum.
- Provide both academic and administrative support to both students and university staff.
- To assist in research related to the Encyclopedia of Milwaukee.
Consultant, Online Student and Teaching Support
The Open University
Milton Keynes, United Kingdom
06.2006 - 12.2016
- The development of online, interactive information management, and administrative tool systems for associate lecturers and management staff.
- Creating a range of student-facing training videos for online resources and tools.
- Designing systems for new online pathways relating to student administration, including developing an initial systems design for online module withdrawal, online special circumstances submission relating to exams, and assessment, and requests for overseas examinations.
- The development and mainstreaming of the University's electronic student-tutor feedback system.
Education
Master of Science - Urban Studies
University of Wisconsin-Milwaukee
Milwaukee, Wisconsin, United States01.2017
Bachelor of Arts - American Studies (History)
University of Kent
Canterbury, Kent, United Kingdom01.2014
Skills
- Program design and implementation
- Capacity building
- Complex problem/conflict resolution
- Project management
- Program evaluation
- Report writing
- Technical assistance
- Grant management
- Regulatory compliance
- Strong relationship builder
Timeline
Senior Program Officer, Program Quality & Compliance
Church World Service
11.2024 - Current
Program Officer, Integration Programs
Church World Service
01.2023 - 11.2024
Senior Program Manager, Kansas State Office for Refugees
International Rescue Committee
05.2019 - 01.2023
Anti-Trafficking Program Coordinator
International Rescue Committee
05.2019 - 01.2023
CMA Benefits Specialist
International Rescue Committee
05.2019 - 01.2023
Targeted Case Manager
Milwaukee Metal Health Associates
02.2018 - 04.2019
Teaching & Research Assistant
University of Wisconsin-Milwaukee
08.2014 - 05.2017
Consultant, Online Student and Teaching Support
The Open University
06.2006 - 12.2016
Master of Science - Urban Studies
University of Wisconsin-Milwaukee
Bachelor of Arts - American Studies (History)
University of Kent
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