Summary
Overview
Work History
Education
Skills
Timeline
Generic

Heather-Anna Littau

Flagstaff,AZ

Summary

Dynamic administrative professional with extensive experience, excelling in procurement and contract management. Proven expertise in financial oversight and organizational skills, successfully modernizing processes and enhancing compliance. Adept at handling sensitive materials and delivering exceptional customer service, ensuring efficient operations and stakeholder satisfaction.

Overview

10
10
years of professional experience

Work History

Administrative Specialist II

Coconino County Adult Probation
Flagstaff, Ari
03.2023 - 01.2025
  • Composed and formatted correspondence for Superior Court while managing legal document types.
  • Prepared comprehensive reports with state and federal background checks alongside financial records.
  • Controlled sensitive materials to ensure immediate access for County Judges and the Arizona Office of Corrections.
  • Developed efficient filing systems utilizing AJACS, AZPROS, APETS, and ACJIS platforms.
  • Handled processing of financial requests, including invoices and employee travel documentation.

Procurement Specialist, SR - Contracts

Northern Arizona University
Flagstaff, AZ
03.2022 - 03.2023
  • Coordinated and assigned all ServiceNow purchase and non-purchase ticket requests.
  • Initiated and completed data entry to create legal files for contract execution.
  • Verified accuracy of information in university databases, legal files, ServiceNow, and PeopleSoft.
  • Reviewed external vendor insurance requirements for compliance with university and state standards.
  • Negotiated and executed contracts for university services and facility requests.
  • Managed procurement and tracking of university assets for Arizona state insurance reporting.

Procurement Specialist, SR - Procurement

Northern Arizona University
Flagstaff, AZ
01.2021 - 03.2022
  • Managed procurement transactions in PeopleSoft and ServiceNow systems to ensure accuracy.
  • Initiated and routed procurement forms to Procurement Buyers and Accounts Payable for processing.
  • Organized electronic files to comply with University policies and procedures.
  • Tracked processes and transactions, identifying issues and coordinating vendor communications to enhance workflow.
  • Collaborated with Comptroller to execute travel expenses within State of Arizona and University regulations.
  • Coordinated payments for University purchases, adhering to Procurement and Comptroller policies.
  • Reviewed and approved Procurement Card transactions across multiple campus departments.

Administrative Assistant

Northern Arizona University
Flagstaff, AZ
05.2016 - 01.2021
  • Organized and maintained all files and records for the Department Chair, including employment records for faculty and staff.
  • Organized and maintained document management systems by coordinating tracking and archiving all state and federal compliance requirements.
  • Managed state, local, grant and foundation accounts, oversaw expenses and provided monthly budget summaries.
  • Gathered, researched, and analyzed information affecting University-wide, intradepartmental, or interdepartmental operations.
  • Worked with the Program Coordinator and Chair as the primary point of contact on any matter directed to the office by university and/or community constituents; independently researched and prioritizes incoming issues and determines appropriate course of action, referral, and/or response. to research, summarize, and analyze information and statistics to compile data to prepare special and recurring reports, proposals, and grants.
  • Modernized departments Graduate Application System; eliminated a paper based system by creating a computerized Matrixed system that combined ratings for multiple entry requirements allowing faculty and staff to review applicants instantly.

911 Dispatcher

Flagstaff Police Department
Flagstaff, AZ
08.2014 - 04.2015
  • Answered and evaluated emergency and non-emergency calls.
  • Input calls for service with the appropriate codes and to the appropriate law enforcement or emergency agency. Provided excellent service to internal and external customers.
  • Utilized multiple computer screen displays and multitasked the use of computer programs including, but not limited to, IDispatcher, Vesta Map Systems, ILEADS, ACJIS/NCIC, and all Microsoft programs.

Education

Associate of Science - Allied Health

Antelope Valley College
Lancaster, CA
05.2000

Bachelor of Science - Public Administration

Northern Arizona University
Flagstaff, AZ
12.2014

Skills

  • Administrative and university principles
  • Financial records administration
  • Sensitive material handling
  • Project management skills
  • Budget management and oversight
  • Problem solving and analysis
  • Contract organization and execution

Timeline

Administrative Specialist II

Coconino County Adult Probation
03.2023 - 01.2025

Procurement Specialist, SR - Contracts

Northern Arizona University
03.2022 - 03.2023

Procurement Specialist, SR - Procurement

Northern Arizona University
01.2021 - 03.2022

Administrative Assistant

Northern Arizona University
05.2016 - 01.2021

911 Dispatcher

Flagstaff Police Department
08.2014 - 04.2015

Associate of Science - Allied Health

Antelope Valley College

Bachelor of Science - Public Administration

Northern Arizona University