HEATHER ARMENT
Woodbury,United States
Summary
Experienced professional with over 12 years of experience in the construction industry. Excellent reputation for working as a team, resolving problems and improving customer satisfaction. Experience managing a family trucking business (ie. Invoicing and receiving, dispatching and coordinating the fleet. Experience with skid steer, payloader and other traditional farm equipment. Experience with manual labor both on residential and commercial projects.
Overview
13
13
years of professional experience
1
1
Certification
1
1
Fork Lift Certification
Work History
Yard Associate
Tyler Equipment Corporation
Berlin, CT
08.2023 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Organized and detail-oriented with a strong work ethic.
- Developed and maintained courteous and effective working relationships.
- Paid attention to detail while completing assignments.
Truck Driver
RKJR Enterprise
100 Scott Rd Prospect, CT 06712
08.2019 - Current
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Maintained and submitted daily driving documents.
- Working on high tension lines for Supreme Industries, deliver material to job site.
- Gas Main for NPL all of 2022
Assistant Manager/Driver
Logue Farms Transport
59 Artillery Rd Woodbury, CT 06798
11.2010 - Current
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Upheld high standards of professionalism and discretion when working with high value clients.
- Dispatch other trucks for following days' work
- Billing and invoice statement for both dump trucks
- Experience with transport of contaminated soil
- Working on transformer station at Westport Green Farms Rd.
- Supervised day-to-day operations to meet performance, quality and service expectations
- Helped with planning schedules and delegating assignments to meet coverage and service demands
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers
- Assisted in organizing and overseeing assignments to drive operational excellence
- Defined clear targets and objectives and communicated to other team members
- Established team priorities, maintained schedules and monitored performance
- Supervised day-to-day operations to meet performance, quality and service expectations.
Education
High School Diploma - Agricultural Science
Nonnewaug High School
2005
Skills
- Adaptability and Flexibility
- Corrective Actions
- Work well with others
- Performance Tracking and Evaluations
- Product and Service Knowledge
- Customer Service and Satisfaction
Certification
OSHA 10 (exp. Oct. 2027)
CDL Class B (passenger endorsement)
Timeline
Yard Associate
Tyler Equipment Corporation
08.2023 - Current
Truck Driver
RKJR Enterprise
08.2019 - Current
Assistant Manager/Driver
Logue Farms Transport
11.2010 - Current
High School Diploma - Agricultural Science
Nonnewaug High School