Heather Austin
Olathe,KS
Summary
Proactive professional with experience providing executive support for business operations. Dependable and detail-oriented with the ability to manage multiple tasks and priorities. Extensive experience in accounting, accounts receivable, invoicing, sales, customer service, human resources, and office management. Acknowledged for outstanding customer service and fostering team collaboration.
Overview
26
26
years of professional experience
Work History
Administrative Manager
Tekniq Data Corporation
Overland Park, KS
05.2003 - 01.2024
- Responsible for day to day Accounting functions for small company including Accounts Payable, Accounts Receivable, Cash Receipts, weekly AP check run, Collections, and bank deposits.
- Completed biweekly payroll processing activities including timekeeping data entry, benefits administration, garnishments, tax withholdings.
- Created and processed client sales ordes, client sales invoices, purchase orders, and inventory receipt.
- Created sales proposals and managed through sales process.
- Onboarded new clients.
- Tracked and managed recurring service, software, and warranty agreements internally and for clients.
- Scanned and processed documents in Electronic Document Management system.
- Handled incoming and outgoing mail and shipping.
- Responsible for Human Resources activities including hiring, employee onboarding, benefits administration, annual benefits open enrollment, and employee offboarding.
- Promoted high customer satisfaction by resolving problems for clients and employees with knowledgeable and friendly service.
- Provided administrative support to Company President.
- Used judgment and initiative in handling confidential matters and requests.
Human Resource Analyst
Farmers Insurance Group
Olathe, KS
01.2001 - 04.2003
Assistant Manager of Human Resources
DCI Management
Kansas City, MO
01.2000 - 03.2001
Human Resources Representative
Viking Drill & Tool
Saint Paul, MN
01.1998 - 01.2000
Education
Bachelor of Arts - Theatre
Saint Mary College
Leavenworth, KSSome College (No Degree) - Accounting
Johnson County Community College
Overland Park, KSSkills
- 10 years experience with Business Accounting Software - Microsoft Dynamics GP and ADP
- Intermediate to Advanced User Skills with Business Software ie Excel
- Ability to Learn New Processes and Software Quickly
- Adaptable to Change
- Highly Organized and Detail Oriented
- Friendly and Patient Team Player
- Effective Communicator
- Skilled at Handling Confidential Materials and Sensitive Situations
- Dedicated to Providing Exception Customer Service
Timeline
Administrative Manager
Tekniq Data Corporation
05.2003 - 01.2024
Human Resource Analyst
Farmers Insurance Group
01.2001 - 04.2003
Assistant Manager of Human Resources
DCI Management
01.2000 - 03.2001
Human Resources Representative
Viking Drill & Tool
01.1998 - 01.2000
Bachelor of Arts - Theatre
Saint Mary College
Some College (No Degree) - Accounting
Johnson County Community College
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