Heather Brown Austin

• Self-motivated, with a strong sense of personal responsibility.
• Worked well in a team setting, providing support and guidance.
• Proven ability to learn quickly and adapt to new situations.
• Skilled at working independently and collaboratively in a team environment.
• Excellent communication skills, both verbal and written.
• Proved successful working within tight deadlines and a fast-paced environment.
• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.

Maintained tight financial controls with highly accurate daily registers.

Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.

Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.

• Enhanced revenue collection rates with timely follow-ups on outstanding claims and appeals.
• Improved patient satisfaction by accurately processing medical bills and promptly addressing inquiries.
• Minimized errors in claim submissions through thorough pre-audit reviews, ensuring compliance with established protocols.
• Filed and updated patient information and medical records.
• Verified insurance of patients to determine eligibility.
• Reviewed patient records, identified medical codes, and created invoices for billing purposes.
• Prepared billing statements for patients and verified correct diagnostic coding.