Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

Heather Bacher

Hutchinson,MN

Summary

Adept in medical transcription and billing, with a proven track record at Direct Radiology, I excel in enhancing report accuracy and streamlining billing processes. My expertise in EMR systems like Epic, coupled with a high accuracy level in proofreading, significantly contributes to operational efficiency. Demonstrated ability to manage schedules and accounts receivable showcases my multifaceted skill set.

Overview

33
33
years of professional experience

Work History

Transcriptionist/Health Information Specialist

Direct Radiology
08.2018 - Current
  • Proofreading of radiology reports to catch voice recognition errors. Ensure history and technique are correct, and make sure billing requirements are met. Complete addenda requests for billing as requested and needed from sites. Research patient charts for additional info, billing requirements. Assist with the monthly radiologist payroll, and double-check radiologist contracts as needed.

Billing Specialist/Receptionist

Pequot Eye Center
Pequot Lakes, USA
10.2017 - 08.2018
  • Verify patients' insurance and eligibility prior to appointments
  • Greet patients and guests upon arrival to clinic, confirm patient demographics, schedule upcoming appointments for patients on phone and in person
  • Maintain clean and safe waiting room
  • Process insurance payments and remittances
  • File insurance appeals as needed
  • Competent with OfficeMate, Trizetto, Word, Outlook, Excel, and all insurance websites

Clinic receptionist

Essentia Health
Hackensack, USA
12.2016 - 10.2017
  • Greet patients and guests upon arrival to clinic, register patients (verify insurance and demographics), and schedule upcoming appointments for patients on phone and in person
  • Fax orders and records and file documents as needed
  • Maintain clean and safe waiting room
  • Competent with Epic, Word, Outlook, Excel, and all insurance websites
  • BLS and CPR certified

Billing Specialist

North Central Medical Supply
Brainerd, USA
08.2016 - 12.2016
  • Verify insurance eligibility, request medical records and orders for durable medical equipment, determine appropriateness of supplies and billing, conform delivered supplies and add modifiers before billing
  • Proficient in Brightree and all insurance websites

Billing specialist

Bigstone Therapies
Baxter, USA
10.2015 - 08.2016
  • Create and bill all therapists' daily session sheets, payroll for 20 employees, verify insurances, monitor/obtain authorization for patient visits, monitor Medicare cap report, work with long-term care facilities regarding billing, nonpatient time, and coding, schedule/check in patients, answer multiple phone lines; competent in TheraOffice, CRM, Rehab Optima, Word, Excel, and Outlook

Medical Transcriptionist

Cuyuna Regional Medical Center
Crosby, USA
02.2015 - 10.2015
  • Transcribe radiology, cardiology, ER, nursing home, clinic, and operative reports
  • Proficient in Word, Outlook, Epic, Winscribe

Medical Transcriptionist

Essentia Health-St. Joseph's Medical Center
Brainerd, USA
03.2009 - 02.2015
  • Transcribe/edit radiology and cardiology reports
  • Proficient in Powerscribe, Epic, Dictaphone, Cerner, Word

Medical Transcriptionist

Fairview Southdale Hospital
Edina, USA
03.2008 - 03.2009
  • Transcribed radiology and cardiology reports; super-user for voice recognition equipment (Powerscribe) and Imagecast

Scheduling Coordinator

Fairview Southdale Medical Oncology
Edina, USA
07.2007 - 03.2008
  • Greeted and registered patients; coordinated and scheduled patients' followup exams and treatments; called for results and physician orders; prepped charts; triaged multiple phone lines; called for pre-authorizations from insurance companies; entered billing charges

Technical Assistant

Fairview Southdale Breast Center
Edina, USA
05.2004 - 07.2007
  • Assisted technologists and radiologists during biopsies and preoperative procedures; scheduled and registered patients; prepped patients' rooms, films, and charts; filled in for schedulers/front desk staff/film room staff as needed; assisted patients in scheduling followup/surgical/oncology appointments; assisted radiologists with equipment/computer applications (Imagecast and Powerscribe)

Medical transcriptionist

Fairview Southdale Hospital
Edina, USA
11.1998 - 05.2004
  • Transcribed radiology reports

Preschool aide/assistant teacher/teacher

New Horizon Child Care
Richfield, USA
01.1992 - 01.1996
  • Developed and implemented curriculum/activities/field trips for children ages 6 to 12 years; day-to-day interaction with parents; general child care

Education

CBCS - Certified Billing Coding Specialist Certificate

Penn Foster Career School
Scranton, PA
05-2022

Medical Transcription -

Hennepin Technical College
05.1999

Child Care Specialist -

Rasmussen Business College
08.1994

Skills

  • Radiology Transcription
  • Medical Transcription
  • Billing
  • Scheduling
  • Accounts Receivable
  • Epic
  • EMR
  • Microsoft Office
  • High Accuracy Level
  • Proofreading

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

Transcriptionist/Health Information Specialist

Direct Radiology
08.2018 - Current

Billing Specialist/Receptionist

Pequot Eye Center
10.2017 - 08.2018

Clinic receptionist

Essentia Health
12.2016 - 10.2017

Billing Specialist

North Central Medical Supply
08.2016 - 12.2016

Billing specialist

Bigstone Therapies
10.2015 - 08.2016

Medical Transcriptionist

Cuyuna Regional Medical Center
02.2015 - 10.2015

Medical Transcriptionist

Essentia Health-St. Joseph's Medical Center
03.2009 - 02.2015

Medical Transcriptionist

Fairview Southdale Hospital
03.2008 - 03.2009

Scheduling Coordinator

Fairview Southdale Medical Oncology
07.2007 - 03.2008

Technical Assistant

Fairview Southdale Breast Center
05.2004 - 07.2007

Medical transcriptionist

Fairview Southdale Hospital
11.1998 - 05.2004

Preschool aide/assistant teacher/teacher

New Horizon Child Care
01.1992 - 01.1996

CBCS - Certified Billing Coding Specialist Certificate

Penn Foster Career School

Medical Transcription -

Hennepin Technical College

Child Care Specialist -

Rasmussen Business College
Heather Bacher